Rakuten Marketing Employee Review

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Was a great company... but now just good
Principal Security Architect (Former Employee) –  New York, NY29 June 2018
They are still going about internal changes. The culture is moving from the east coast to the west. Therefore, jobs for the local candidate are being moved away.
Pros
none
Cons
culture shift is still in progress
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Gone downhill
Employee (Former Employee) –  Salt Lake City, UT18 May 2019
This place was great to work before new management took over that had little to no experience of what their teams actually do and turnover rate increased dramatically as the office culture plummeted. The hardest part of the job was trying to figure out what direction the team you were on was going and no answers available to questions asked.
Pros
Free lunches
Cons
No flex-time, career advancement, and management has no experience or idea what their teams actually do.
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Working hard so you can too
Tech (Current Employee) –  Salt Lake City, UT10 November 2018
This past year has been bumpy for the tech team. But the company is clearly making efforts to improve, and tech leadership seems to be settling into more of a groove. Changes to a number of current processes will help.

Co-workers are generally great, and are part of what makes showing up to work every day worth it.

The company has excellent benefits, including 3 months paid parental leave (yes, dads get it too!), rock solid insurance options (employees have had kids in NICU, six figure bills paid by the insurance company, employee portion? $500), tons of opportunity for charitable work, free lunches on Friday, many positions include travel opportunity, training compensation, etc.

Really great place to grow a career if you are willing to work for it.
Pros
All the benefits
Cons
Atmosphere had been tense lately, but is improving
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Overall rating

3.5
Based on 13 reviews
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Ratings by category

3.4Work/Life Balance
3.6Salary/Benefits
3.2Job Security/Advancement
2.8Management
3.3Culture