Regis Aged Care
3.1 out of 5 stars.
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Regis Aged Care Employee Reviews

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Australia147 reviews

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3.1Work–Life Balance

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Hard work and demanding position

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The job it’s good but, the expectations and remuneration doesn’t go together. I worked really hard to bring this facility to become a really well know Place for residents. But the remuneration was not good.
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Hard work

Constant entry and exit of workers at all levels. Colleagues good to work with. Fast paced and stressful. Lovely residents. Some micro management. Staff levels somewhat low.
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Great place 5o work, very fast paced

Good place to workFast paced, caring staff. Lovely residents and good support system. Transparent and open communication with residents and families.residnets love food.
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There was no appraisal at all in the workplace

I had worked w Regis at Inala… very very disappointed toward how we were not enough PCA to help the fragile residents, and they were suffer but can’t complained as they were not been able to speak out anymore. The management, in this case the nurses incharge most of them were busy with their own task and duty, they knew only told us off if there was the mistake and never gave any emphatic or care how difficult we were

Pros

Nothing

Cons

Very good only the building and the garden but not the job
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Institutional Style Care

The care given to residents was task focused, not person focused. There was a lot of time pressure on workers and minimal pay. An unsafe culture is present both through poor management that often understaffed and bullied employees in addition to certain staff members who would neglect aspects of care.Clinical management was good but had limited power and sometimes lacked insight into the issues that staff faced. Lots of education and training was provided with many staff trying their best against difficult circumstances.
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Nothing

Bullying was common at the company Management had favourites staff Company went through heaps of staffNeeded more time with residentsLow self esteem m
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Terrible

Myself and other long term staff members left in droves mainly due to the very young manager!! You think the company would realise this , most long term aged care workers are aware of the stresses the job involves, I was truly disappointed that it had to come to me quitting all because of the management
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Fast peace

It is a valuable experience if you are a student because you have some income and experience which is useful for the placement, but the pay is not very nice, especially for non- experience workers.
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Very poor work environment

Management is only after money. No staff replacement for sick calls. No support from management to perform well as always blame staff for any mistake.
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SO so

PCA. The job can take a toll on you... challenging (especially during lockdown) with bare minimum wage and little support. Gave me the blues. Management made little effort with the employees. The hierarchy is clear. So much needs to be done but the struggle is nationwide.

Pros

Some of the residents

Cons

Tough
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Supportive work environment

-Beautiful residents and amazing friendly and supportive staff but really poor pay rate is very bad. Plenty of opportunities to pick up extra shifts if needed. Lots of training is provided and the opportunity to advance your career studying.

Pros

Regis shout coffee brought from the mobile van once a week

Cons

Pay rates
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Rewarding job

Residents are very nice and love talking to them,i am a new ain some staff can be difficult to work with as other wont communicate as a team member and not tell you what need to be done and others are very nice and very helpful to me. Phone been ringing the whole time when i’m off asking if i can work due to short staff,
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More about funding than care

Regis overwork staff, desperately need casual staff and management generally have no people management skills and there is no HR department to go to if you have an issue with management.Management have a habit of dressing down employees in front of other staff and residents which is demoralising. Resigned in April 2022 as I was sick of time restraints, broken equipment especially lifts and trolleys. I had LSL payment due which after 2 months still hasn't been paid out as well as years of working unpaid overtime. Worst employer iv ever worked for the bottom line is less about care and all about funding. Equipment not working regularly, many times unsafe lifts and wheeling trolleys through an older part of the nursing home that is no longer safe for residents due to asbestos but ok for staff to wheel trolleys through to transport food from one building where the main kitchen is to the where the new nursing home is. When lifts don't work staff have to steer and push heavy food trolleys through the car park in the rain and they wonder why residents complain about food being cold. Worst work experience of my 45 years working.

Pros

Uniform allowance, good nurses, wonderful residents

Cons

Short staff, bad management, broken equipment, constant payroll issues
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Save yourself the heartache and stay away

Typical day starts fifteen minutes before work, contains no breaks, constantly playing catch up. Learn to work quick and do your notes during breaks or stay 30-40 minutes late each day. You will learn to prioritise and ignore residents. management are not on your side. Join the union. The company's idea of appreciation is snacks supplied during busy times when no one can get there. The hardest part of the job is having to ignore residents because you simply do not have the time. The best parts are the rare opportunities you can connect with a resident.

Pros

no micro-management

Cons

not provided enough hours to make a living, every shift is purposely understaffed
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Management

Staffving ratio and residents doesn’t match, especially in the morning staffs can hardly give residents a shower and can’t attend the call bell on time.
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Worst of the worst management team! Don’t recommend this place at all

This company especially (Cranbourne) would probably be the worst facility you can work in. Management needs to work on how to treat people, at first they come off really lovely but don’t be fooled. They are definitely the worst and pathetic management anyone could ever work for. Manager will continue to rub in your face that he is the boss of you and can treat you however he would like. Amazing staff but it sucks how they have to manage working unstaffed and not even get much help from the management to look for staff or call agencies to help out. No benefits what so ever, no respect of when you have filled in a “availability form”, days when you’re not available they still call or message you to work. Pay not even worth the pain you feel at work
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Advancement not supported, errors in pay and payment not received after resignation

Coworkers are lovely and so are the residents. Very understaffed, but that is aged care at the moment. Very slow to get you set up for administration side of your work and once you leave it is a struggle to get your accrued leave paid out. 3 months and still waiting. I think this is mostly due to some poor work practices in their payroll department at head office.

Pros

Great colleagues

Cons

Low pay and understaffed
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Poor depth of experience and clinical knowledge

Too many chiefs not enough Indians. Confusion, lack properly trained staff, not enough staff, not enough. experienced nurses, no accountability nor understanding from management about how to fix the problems

Pros

Beautiful facility

Cons

Impossible expectations, neglected residents
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Not the best company to work with

The facility I used to worked with has offering few staffs as a senior AIN with pay increase, signed the new contract but in reality they still paid you based on your old contract. When you asked them, all they’ve been given was promises, promises but nothing happened. Even when you told them that you will report their practice to the fairwork ombudsman. They still not responding. Don’t get trap by their sweet talk. Most of the staffs that quit are still waiting for our last pay!! Better do your research before join this company.

Pros

Lovely residents, good team mates

Cons

Bad management, low pay rate, no employee benefits
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Terrible place to work

The 6 months i worked here was insane. Extreme lack of staff, horrible communication from management and harassment to come in to work through text and phone calls multiple times a day. I never received the 3 feedback sessions required to help onboard new staff. Pressure to write progress notes and pain management charting when actions were not completed and could not be completed due to staffing issues.. when the issue went to management they said it wasn't their problem and we had to just write it anyway to make the families happy. Truly horrible place to work. Experienced staff belittle you and make you feel bad if you aren't fantastic in your first 2 weeks. Give it your best.. after about 3 months i felt competent and knowledgeable enough to teach new staff myself. Coworkers were lovely but everyone bonded through complaining about staffing issues and management. Often pressured to work double or triple shifts. Morning shifts were very busy, afternoons or nights were much nicer to work for a new staff member... dementia and level 1 is always calmer than the top 2 levels.If you plan to work here i recommend you try to work the calmer levels until you get the hang of some of the skills before you go to the busier wards. ALWAYS ALWAYS talk to the residents with any spare time, most staff (foreign speakers) neglect them and dont communicate well. they are desperate for a chat.

Pros

Occasional free food, good pay, flexible hours

Cons

Bad communication, constantly harassed to work even when you have said you cant, practically illegal charting, lack of feedback, confusing online system
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Bad experience

No management support.Toxic culture from all levels (pca, een, rn, clinical manager, facility manager and state manager).Doesn't pay correctly.Facility is old and needs renovation.They hire just about anyone who needs a job even without experience.No structure whatsoever because during my time, the manager they hired didn't have experience.I didn't enjoy my employment at this place.

Pros

Permanent shifts

Cons

Toxic culture from all levels (pca, een, rn, clinical manager, facility manager and state manager) No support Doesn't pay well
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Overall rating

Based on 149 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
3.0 out of 5 stars for Culture

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