49: Right At Home Employee Reviews

Ok work place

Support Worker (Former Employee) - Gold Coast QLD - 24 July 2023

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Ok work place, often short 2 hour shifts, poor communication- high office staff turn over which is the issue with communication! Clients were great. Other staff members were great!

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Good place to work

CARE WORKER (Former Employee) - Perth WA - 17 August 2023

Great support from management and very flexible around university and life schedule, variety of tasks based on your qualification to personal care, social or domestic cleans

Pros

Flexible

Cons

Need your own car

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Loved the work itself just not the company

Home Care Worker (Current Employee) - NSW - 13 June 2023

What is the best part of working at the company?Disorganised. No communication. Not enough information given before going to a client's home. Rude schedulers. What is the most stressful part about working at the company?Lack of communication from company.

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Amazing Place to be at. Management and staff are wonderful support, to team in the field.

Assistant in Nursing (Current Employee) - Sydney Norwest - 24 May 2023

Team Management is wonderful support to carer staff in the field and take a personal view in every case. Always available on phone and revert back very prompty.

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Would not recommend

N/A (Former Employee) - Perth - 11 April 2023

Would not recommend this company to anyone. Poorly run by people with no management skills and willing to through their workers under the bus instead of take ownership of their mistakes.

Pros

Nice people in the office

Cons

Management, unrealistic tasks set out

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Learning experience

Community Support Worker (Current Employee) - Perth WA - 10 April 2023

I learned so many things at Right at home. This company is good to start your career at. But if you want to advance find another company. Right at home used to be good company but lately it's getting busier and greedy.

Pros

Nice roster team.

Cons

Low salary.

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Toxic

Support Worker (Former Employee) - Currambine WA - 14 March 2023

The environment is very much toxic !! Employees & managers gossip about each other! No diversity in the workplace I will not recommend working here for anyone.

Pros

Clients

Cons

Employees and managers

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Fun working with RAH and staff were very helpful to each other

Personal Care Assistant (Current Employee) - Gold Coast QLD - 30 November 2022

I wish I can stay employed with RAH Gold Coast forever but circumstances changed in the family and therefore had to move locations which is quite a bit far from current clients with RAH

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Not a fun place to work when management is under pressure .

Companion Support Worker (Former Employee) - Townsville City QLD - 26 November 2022

It would be a good place to work if management read n obey the emails sent to workers . Also be good if they kept their commitment to workers when they sign on with em .

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Very productive and fun to work with right at home

Personal Care Worker (Former Employee) - Sydney NSW - 15 October 2022

I worked for right at home in northern beaches which is in dee why. I feel really glad that I got chance to be part of Right at home for less time. Had to moved interstate so left but if I had to go back then definitely will go back and join right at home.

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Poor management lack of support

Personal Care Worker (Former Employee) - Gold Coast QLD - 14 September 2022

Pretty poor management Lack of supportDon’t support staff at allRostering team have there favourites so if your in the in group u will get plenty of work. Very little support from management .private husband and wife own and run Could be a brilliant place but sadly not High staff turn over in middle management

Pros

Non

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Great colleagues, Toxic management

Administration Assistant (Former Employee) - Townsville QLD - 30 July 2022

Great colleagues and client based, very supported by co-workers,flexible, great work/ lifestyle balance, staff team orientated.Toxic management, micro managed.

Pros

Client based, great colleagues

Cons

Micro managed, Toxic management

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Great company to work for

Support Worker (Former Employee) - Birtinya QLD - 29 June 2022

Great company to work for. Very friendly, supportive management. I could call the office any time and always had immediate required support. Negotiable on hours. Lovely clients 🙂

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Official response from Right At Home

13 July 2022

We appreciate you saying such kind things about your experience with Right at Home. Thank you for taking the time to share your feedback with us. Right at Home franchisees enjoy hearing from you and take pride in providing an all-around exceptional experience. It means so much when (employees/clients) share their experiences. We are happy this local office was able to meet/exceed your expectations!

It's okay

Disability Support Worker (Former Employee) - Brisbane QLD - 27 June 2022

The team were nice and friendly, however they barely rostered people and when I was rostered my shifts were extremely short. For example they expected me to drive 30 minutes for a 2 hour shift.

Pros

Pay

Cons

Short hours

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Official response from Right At Home

13 July 2022

We are sorry to hear that you had an unpleasant experience with this Right at Home franchise office. We encourage you to reach out to this local office and express your concerns. While your feedback is very important to us, it is important to note this office is locally and independently owned and operated. However, if you would like to speak with someone at the corporate office, you may contact the Employment Brand Ambassador at employeeexperience@rightathome.net. Thank you.

Was okay but definitely room for improvemnt

Aged Care Worker (Former Employee) - Perth WA - 27 June 2022

Company was awesome to work for when i first started , then it changed after the first year in the dynamics i feel they got big too quickly. There was no work life balance.

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Official response from Right At Home

13 July 2022

Thank you for your review of this Right at Home franchise office. At Right at Home, our goal is for everyone to have a positive experience. Your feedback is very important to us and we invite you to contact our Employment Brand Ambassador at employeeexperience@rightathome.net to share your specific concerns. Thank you.

Would NEVER go back

Human Resources Coordinator (with Operations Manager functions) (Former Employee) - Townsville QLD - 29 May 2022

Indecisive and indifferent management.Unrealistic expectations from their staff on all types of deliverablesPoor / toxic culture.No interest in staff welfare.

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Official response from Right At Home

13 July 2022

Thank you for bringing this matter to our attention. We are sorry you had a negative experience with this Right at Home franchise office. We would like to take steps to improve and invite you to contact our corporate office at employeeexperience@righathome.net to share your specific concerns as your feedback is important to us. We look forward to hearing from you. Thank you.

Unprofessional and dishonest

Enrolled Nurse (Former Employee) - Cairns QLD - 13 April 2022

Unprofessional and dishonest. Clients are lovely, however doesn’t make up for working for people like that. It was very disappointing. And they withhold pay...

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Official response from Right At Home

13 July 2022

Thank you for bringing this matter to our attention. We are sorry you had a negative experience with this Right at Home franchise office. We would like to take steps to improve and invite you to contact our corporate office at employeeexperience@righathome.net to share your specific concerns as your feedback is important to us. We look forward to hearing from you. Thank you

Relaxed, flexible and friendly, no egos.

Care Worker (Current Employee) - Cairns North QLD - 26 March 2022

I choose the hours I want to do and if I don't like the client I let them know with no issues, some clients can be so rude, so it's better not to go back. I do personal care, domestic assistance and social support. Management and office staff are great, very friendly, no looking down on you.The only downside is communication between the office and the worker unless they want you to fill a shift, otherwise, it's a good place to work.

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Official response from Right At Home

13 July 2022

Thank you so much for recognizing the hard work the Right at Home team puts in every day. Your satisfaction is a top priority and we love hearing from you. We are so glad you had such an exceptional experience. Thank you!

Unpredictable and stressful for me personally. Other workers seemed to be happy with this company

Community Support Worker (Former Employee) - Townsville QLD - 16 March 2022

Roster was hectic and management was not always supportive or contactable in times of need for extended periods. I did enjoy working with the clients at all times.My hours weren't enough to support myself. Contracted for 10 hrs a week.

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Official response from Right At Home

13 July 2022

Thank you for bringing this matter to our attention. We are sorry you had a negative experience with this Right at Home franchise office. We would like to take steps to improve and invite you to contact our corporate office at employeeexperience@righathome.net to share your specific concerns as your feedback is important to us. We look forward to hearing from you. Thank you.

This is a terrible company to work for.

Home Care Worker (Former Employee) - Personal carer - 20 February 2022

The carers had " no say" sometimes clients were abusive and lied Highly: " dont recommend"Matt the manager is a control freakHe has never being a carer so lacks compassion and empathy I would not recommend this company to work for or the clients to join.

Pros

none - they paid parking offered a xmas bbq

Cons

long hours little shifts waited ages to be refunded for parking and other refunds

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Official response from Right At Home

13 July 2022

Thank you for bringing this matter to our attention. We are sorry you had a negative experience with this Right at Home franchise office. We would like to take steps to improve and invite you to contact our corporate office at employeeexperience@righathome.net to share your specific concerns as your feedback is important to us. We look forward to hearing from you. Thank you

Clients beautiful just not treated well by management

Support Worker (Former Employee) - Brisbane QLD - 25 January 2022

Management not professional culture not good clan related. Pick favorites don't listen to staff issues. Pay is bad per hr. Some clients not looked after properly cheated in their hrs.

Pros

Shifts

Cons

Low pay

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Official response from Right At Home

13 July 2022

Thank you for bringing this matter to our attention. We are sorry you had a negative experience with this Right at Home franchise office. We would like to take steps to improve and invite you to contact our corporate office at employeeexperience@righathome.net to share your specific concerns as your feedback is important to us. We look forward to hearing from you. Thank you.