I have not worked here long, however a typical day normally includes unpacking orders, hanging clothing, marking off invoices, making sure that the store looks presentable... and most importantly, ensuring that all customers receive excellent service through direct salesmanship, and prompt courteous service etc. The retail manager is particular in how things get done because she likes to ensure the store is always at it's best, however she is still approachable/easy to get on with. My co-workers are also very cooperative team members. The hardest part of my job is having short shifts which sometimes makes it difficult to complete tasks. The most enjoyable part of my job is working with a good team, as well as assisting customers with what to wear. I have gained a better sense of style since working at Rockmans, and learned some better customer service techniques.
I worked for 5months in this store except for the two staff members I worked with that were great. The Manager is a Vile woman. And has no compassion for her staff, or the store, let alone customers. I can not work somewhere where the manager is so rude to customers. I left due to not enough hours. Never got to have break. But Manager always wondering off.
Cleveland Rockmans Manager is one of those, Its my way or not at all, certainly don't be better than her at something because it won't go down well. Likes to let you know she's in charge. NOT A GOOD MANAGER. Enjoyed working with other staff but they all agreed don't move anything don't make anything better because it won't go over well. If its not her idea she won't like it.