THE ENTREPRENEUR, THE SUIT AND MR. HOSPITALITY
One day an entrepreneur with a monstrous appetite for his mum’s traditional Vietnamese cooking convinced school friend and suited banker, to buy an Italian café to convert it into a Vietnamese eatery. With no hospitality experience, two items on the menu and an imminent store opening (not to mention, – more...The Suit’s Philippines location wedding in between), the two started to panic.
Introduce (literally, he and The Suit met a week prior to taking over the cafe) Mr. Hospitality and cousin, who grew up in the family business – a Vietnamese bakery – to complete the trifecta and provided some much needed hands on experience. Open day was chaotic. Anything that could go wrong went wrong. But still, the three were very proud of their organised chaos, 300-rice-paper-roll sell out in 1 ½ hours, and an unimpressive $1400 earning for the day. There was an aura of excitement and achievement in the group, with high fives all ‘round. The culture was amazing!
Fast forward a few years and 61 stores later, the Rolld Vietnamese inspired street food phenomenon shows no signs of slowing down – an international footprint and a sister food retail brand, Mama’s Buoi. – less
Written by Front of House Staff (Current Employee) from Perth Central Business District WA on 15 June 2020
Ive been working at Roll’d CBD for over a year. Very flexible hours and easy to organise with personal life. However there was always tension with one of the managers, work efforts was never appreciated but rather humiliated for minor errors. Definitely a judgemental environment and favouritism is visible. On the other hand, customers and coworkers - more...
Flexible short hours with kind customers & coworkers
Judgemental managers that don’t recognise staff efforts unless their sales are high