Rolld Employee Review
Usually, 8 am starts if opening, spend about 3 hours rolling rice paper rolls while serving customers when finished begin prep for the next day. if closing you are left with whatever is left of the prep while also have to do store runs, packaging runs and serving customers with only 2 staff instore. VERY DIFFICULT. my efforts were constantly overlooked.
I used to work at Towers but I left 1.5 years ago. The manager plays favourites and will only roster people they like frequently. They will also give you a number of shifts but will cut you off last minute without telling you. From what I heard, this still happens to the staff who work there. It is very inconvenient, stressful and annoying and it seems like they do not care about anyones’ feelings. They also DO NOT PAY OVER TIME which is illegal. To summarise: favouritism, last minute cut offs, no over time pay.
Prepping for the day is your first priority as well as greeting the customers throughout the day. It is important to communicate and interact with the customers leaving them satisfied. The hardest part of the job is not being stressed when it’s very busy but being quick and fast under pressure. The enjoyable part of this job is the team work and creating relationships with each other.