3.1 out of 5 stars.
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Rolld Employee Reviews for Customer Service Representative

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Customer Service Representative6 reviews
Australia6 reviews

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3.2Work–Life Balance

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Productive and exciting

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The most useful review selected by Indeed
I have learned so much about customer service and selling skills at work. The salary is not as my desire but the people I were working with were very friendly and nice.
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Horrible Management

If you can avoid working there, please do. The management is absolutely terrible. They play an extreme game of favourites and if you are not one your life will be miserable. The other workers are all lovely people. The only issue are the owners. No job should pay you so inconsistently that you need a spreadsheet to keep track of what you should be paid and when...
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Staff were great but can get cliquey

Sometimes it felt that there was a lack of job security, people got let go really quickly and there was always drama in the workplace. But overall great vibe (if you meet the right people)


Great discount


Bad management
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Easy & fun

Loved working here, meeting new people & food was good ! I worked here for abit and I can say I’ve made great friends. I love the environment cause it was so youthful and fun! Never forget


Delicious food, easy going staff


Pay wasn’t great
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fun workplace

hard-working and nice employees build up my confidence level in communicating able to work at face pace learn new experience learn to be punctual at work able to run errands without complaint


good team work


long hours
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Educational working environment

My average day at work was busy and fun. I have been trained in food handling and customer service. My most enjoyable part of the job was providing customers with new food for them to enjoy. The hardest part of the job was educating new customers on the culture of Vietnamese food


Short hours.
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Overall rating

Based on 79 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
3.2 out of 5 stars for Culture

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