Serco
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Serco Careers and Employment

About us
Serco is one of the world’s largest providers of public services to governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve.

Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make
 – more... a positive difference to people’s lives and to the safety and security of your community and country.

Serco operates in six sectors of public service provision: Health, Transport, Justice, Immigration, Defence, and Citizen Services.


A key part of our corporate responsibility is our commitment to enabling the development, wellbeing and safety of our people. Our business thrives because of our talented and diverse workforce. We recognise, however, that we must continually challenge ourselves to ensure diversity and inclusion are embedded in our culture and ways of working.


Our culture is based on a set of four values - Trust, Care, Innovation and Pride - that shape our individual behaviours and hence the way the company behaves. They ensure we are all working from a commonly understood base that can be consistently applied across our organisation.
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See Why Join Us

What is it like to work at Serco?

3.5
Work/Life Balance
3.4
Salary/Benefits
3.1
Job Security/Advancement
3.2
Management
3.3
Culture

What are people saying about the leadership at Serco?

Picture of Rupert Soames, CEO of Serco
72%
of employees approve of Rupert Soames’s performance as CEO
CEO Approval is based on 1,566 ratings
3.0
None
Written by Customer Service Officer - Full Time (Current Employee) from Melbourne VIC on 8 February 2020
I have nothing much to say
Place is a Multicultural environment

Workers are friendly to each other

Car park onsite

Coffee provided in the kitchen

Overall I think it the work itself is ok

But pay and management can do better
See Serco reviews about management

What jobs are available at Serco?

Top work locations
4.5
Townsville QLD
4.0
Cairns QLD
3.9
Canberra ACT
3.7
Darwin NT
3.7
Derby WA
Most popular roles
4.8
Security Officer
4.7
Food Service Worker
4.3
Client Services Manager
4.2
Team Leader
3.9
Community Service Officer

Serco jobs:

What did candidates say about the interview at Serco?

Interview experience
Based on 73 interviews
Average
Interview difficulty
Based on 73 interviews
Medium
Interview process length
Based on 67 interviews
More than one month
See Serco interviews