Serco Group
3.4 out of 5 stars.
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Are pay rates paid with penalties or are all hourly rates paid at flat rate?

3 answers

  • Serco follow the Contract Call Centres Award refer to fair work ombudsman website. They pay penalties on an hour rate

  • Serco follow the Contract Call Centres Award refer to fair work ombudsman website. They pay penalties on an hour rate

  • With penalties atm but think that’s going to change

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