Serco Group
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How should you prepare for an interview at Serco Group?

5 answers

  • Familiarising yourself withMyGov and Services Australia websites will help you understand training. You will be able to help the customer more efficiently if you can type reasonably it will help you take more calls, however nothing will help if you receive complex calls out of your scope and also out of your supervisor's training/scope, there were long wait times for assistance so try to take note during training

  • just tell them what they want to hear

  • Spend your time researching human rights abuses and severe lack or moral fortitude on serco's behalf

  • Telephone interview and than arrange next step

  • Calling ahead and cancelling before you even attend.

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