Interviewing at Serco Group
See what people said about the interview process at Serco Group.
Interview experience
Based on 364 interviews
Average
Interview difficulty
Based on 378 interviews
Easy
Interview process length
Based on 350 interviews
More than one month
Interview process at Serco Group
Overall experience
On a scale of 1–10 where 1 is Poor and 10 is Excellent, rating is 5.
On a scale of 1–10 where 1 is Easy and 10 is Difficult, rating is 4.
Interview process length
More than one month
26%
About two weeks
22%
About a week
21%
About a month
17%
About a day or two
15%
Most reported steps
Not enough data
Least reported steps
Not enough data
What candidates say about the interview process at Serco Group
- Over a 3 month processShared on 14 March 2022 - Customer Service - Ballarat VIC
- Interview Process and Trainers were greatShared on 1 June 2020 - Customer Support Officer - Varsity Lakes QLD
- Extremely lengthy if you’re fine with being unemployed for 3-4 months with no income.Shared on 12 March 2019 - Customer Contact Officer - Box Hill VIC
Interview questions at Serco Group
Commonly asked questions, as reported by candidates
- Tell me what you know about the role and SercoTell me about a time when you dealt with a difficult customer.Tell me about a time when you managed a conflict.Tell me about a time you received good f…Shared on 7 April 2023 - Customer Service Representative - Box Hill VIC
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Common questions about interviewing at Serco Group
Answered by current and former Serco Group employees
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