Serco Group
3.4 out of 5 stars.
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Interviews at Serco Group

Here’s what others thought about the interview process at Serco Group.

Interview experience

Based on 299 interviews
Average

Interview difficulty

Based on 300 interviews
Easy

Interview process length

Based on 284 interviews
More than one month

Interview process at Serco Group

Overall experience

On a scale of 1–10 where 1 is Poor and 10 is Excellent, rating is 5.

On a scale of 1–10 where 1 is Easy and 10 is Difficult, rating is 4.

Interview process length
More than one month
27%
About a week
20%
About two weeks
20%
About a month
18%
About a day or two
15%
Most reported steps
Phone call/screening
65%
On-site interview
48%
Background check
47%
Group interview
28%
Problem solving exercises
25%
Least reported steps
Other
8%
Take-home/sample work
3%
They have no interview
1%

What candidates say about the interview process at Serco Group

  • Interview Process and Trainers were great
    Shared on 1 June 2020 - Customer Support Officer - Varsity Lakes QLD
  • Extremely lengthy if you’re fine with being unemployed for 3-4 months with no income.
    Shared on 12 March 2019 - Customer Contact Officer - Box Hill VIC
  • Well organised bring your talents and use it within the company
    Shared on 7 September 2018 - Trainer/Assessor - NZ
Read more about the interview process at Serco Group

What was your interview with Serco Group like?

Your insights will help other jobseekers.

Interview tips at Serco Group

Dress code for the interview
  • Business casual (e.g. dress slacks)51%
  • They didn’t have a dress code20%
  • Formal (business suit)14%
  • Casual (t-shirt and jeans)14%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at Serco Group

  • Dig some info from their website about company services etc
    Shared on 21 May 2022 - Catering Assistant - Christmas Island
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  • Serco Group
  • Interviews
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