Call Taker Interviewing at Serco Group
See what people said about the interview process at Serco Group.
Interview experience
Based on 33 interviews
Average
Interview difficulty
Based on 34 interviews
Easy
Interview process length
Based on 31 interviews
About a month
Call Taker Interview process at Serco Group
Overall experience
On a scale of 1–10 where 1 is Poor and 10 is Excellent, rating is 5.
On a scale of 1–10 where 1 is Easy and 10 is Difficult, rating is 3.
Interview process length
About a month
26%
More than one month
26%
About a week
19%
About two weeks
19%
About a day or two
10%
Most reported steps
Phone call/screening
71%
Background check
58%
On-site interview
45%
Problem solving exercises
35%
Group interview
32%
Least reported steps
They have no interview
3%
Other
3%
Drug test
0%
What candidates say about the interview process at Serco Group
- Extremely lengthy if you’re fine with being unemployed for 3-4 months with no income.Shared on 12 March 2019 - Customer Contact Officer - Box Hill VIC
What was your interview with Serco Group like?
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Call Taker Interview tips at Serco Group
Dress code for the interview
- Business casual (e.g. dress slacks)50%
- Casual (t-shirt and jeans)23%
- They didn’t have a dress code15%
- Formal (business suit)12%
- Special outfit (e.g. protective gear)0%
What advice do candidates give for interviewing at Serco Group
- Be open minded and honest about what you want to do to progress or improveShared on 7 March 2022 - Customer Contact Officer - Ballarat VIC
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