25 questions
The people and special days like pyjama days. The free sandwiches and pizza even though that is regulated to two per person.
Serco's main focus is on business requirements not on the people that work there. Not a good workplace culture.
Gentle men dressing
Lack of support especially when dealing with aggressive customers. Full on training in another department and then expected to do well after only 6 days. This new training is not within the scope of customer service which we have applied for. Poor floorwalkers have to deal with over 50 flags for help at the same time. Disorganized and choatic workplace environment.
Stability. At the moment Serco is going through a massive change. People who ar
Available 38 hours of the week
It is a diciplint and tidy manner.
Attend a 8 week ITC course
My work friends make me happy at Serco. Beutifull views of Dandenong through the windows. Free food days.