Questions and Answers about Serco

Colleagues! Early leave

Attempting to do a job with insufficient training, very little actual support whilst on calls (especially now if you are working from home ) and attempting to meet KPIs. Not knowing if work is actually going to continue as only given roster with a weeks notice, which as a casual is extremely stressful. Being treated like a number not an actual person. Break times are ridiculous tight, 10 mins for a break 30 for lunch timed to the exact minute. Never been more stressed and unsupported in a job than at Serco.

Serco's main focus is on business requirements not on the people that work there. Not a good workplace culture.

Gentle men dressing

Stability. At the moment Serco is going through a massive change. People who ar

Poor training, kpis are unachievable. It dont matter how hard you work anyway. Once this company has used you up they fire you. And repeat the cycle next year with a new bunch of victims.

Available 38 hours of the week

They bought the best equipment they put action plans in place and never followed through

Yes. Serco is considered an essential service.

No discount