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Serco Employee Reviews in Bendigo VIC

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5.0
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Featured review
Serco selected this as a representative review
I enjoyed my job as hospitality manger, and the other workers.
Hospitality Manager (Former Employee) –  Cairns QLD22 April 2016
My job with SSDS as a hospitality manager gave me the oppertunity to show my customers my talent to serve them and to look after their wellbeing when they attended their respective messes. My co-workers and myself got on together really effectively, I didnt find any part of the job hard and the enjoyable bits were when the officers had their functions and were pleased with how things were run.
Pros
happy customers
Cons
Nil
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1.0
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Do not work for Serco
Customer Service Officer (Current Employee) –  Bendigo VIC16 April 2018
The management treat you like fodder. The team leaders act like overseers and advancement opportunities are non existent if you're not one of the favoured few or related in some way to management.
Worker attrition is appalling and still management never bother with exit interviews.
Avoid at all costs.
Pros
Some really great workmates.
Cons
Pay, worklife balance, working hours, horrid leadership, poor working conditions
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4.0
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Great company
Sales Representative (Former Employee) –  Bendigo VIC18 July 2017
Great company, but very little job security in a third party call centre. Management was great as promotions were generally given internally and staff were always friendly.
Pros
Flexible
Cons
Job Security
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4.0
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Great place to work management easy to work with
Contact Centre Consultant (Current Employee) –  Bendigo, VIC4 March 2015
Management are understanding and easy to work with.
co-workers are experiences and happy to share experience.
well stocked vending machines and fresh milk daily.
active social club, includes theme days, free lunches etc..
Pros
spacious workstations
Cons
casual hours
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Overall rating

3.6
Based on 3,464 reviews
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Ratings by category

3.5Work/Life Balance
3.4Salary/Benefits
3.1Job Security/Advancement
3.2Management
3.4Culture