Executive Chef (Former Employee) – Townsville, QLD – 15 February 2015
I was responsible for all HACCP requirements, stock control, rosters and dispute resolution. I have learnt the importance of a healthy work/life balance. It was a great place to learn the management ropes inside a major company as opposed to all lot of the smaller businesses that I have worked at previously.
Customer Service Officer (NDIA) (Former Employee) – Newborough VIC – 8 July 2019
Training is severely lacking, team leaders are often not around even when desperately needed. Minumum wage for a job that is mentally draining and managment ask way too much of staff. Casuals have to work 5 days a week full time hours and must basically beg for time off. Last time I checked this isn't how casual work is structured.
When issues are brought up with managment they are swept under the carpet and you are basically told to suck it up.
If you like being abused on the phone with no mental health program or further support then go for it.
Workplace moral is terrible and some team leaders even refuse to help on difficult calls