Serco
3.5 out of 5 stars.
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Serco Customer Service Representative hourly salaries in Australia

Salary estimated from 6 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: 12 January 2021

Job openings matching Customer Service Representative in Serco

  1. Burnie TAS
    Ongoing coaching and development to deliver first class service. Mixed employment types across permanent full time, 12 month fixed term, part time or casual…
    7 days ago
  2. Box Hill VIC
    Ongoing coaching and development to deliver first class service. Mixed employment types across permanent full time, 12 month fixed term, part time or casual…
    7 days ago
  3. Varsity Lakes QLD
    Ongoing coaching and development to deliver first class service. As a Customer Service professional with Serco, you will be servicing customer inbound calls on…
    7 days ago
See all jobs matching Customer Service Representative in Serco
Reviews about Pay & Benefits for Customer Service Representative in Serco
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Poor wages and inacessable location
This is a typical call centre environment with your every minute of the work day monitored. The work itself is not so bad, lots to learn at first but once on the phones it gets easier. The biggest problems are the low pay and the fact that there is only very limited parking near the building so you need to either get in early, take public transport, or have a 15-20 minute walk to the closest parking.
Cons
Long hours, poor pay, lack of access
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None
I have nothing much to say Place is a Multicultural environment Workers are friendly to each other Car park onsite Coffee provided in the kitchen Overall I think it the work itself is ok But pay and management can do better
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Good
It was a good experience working for Australian Taxation and learnt a lot of knowledge in that job. Also, lots of free food and casual wear everyday which was amazing and team was very friendly. But the work is pretty stressful and the pay is too less.
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More Serco Customer Service salaries

7 salaries reported

How much does a Customer Service Representative make at Serco in Australia?

Average Serco Customer Service Representative hourly pay in Australia is approximately $23.21, which is 14% below the national average.
Salary information comes from 21 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.