Shiels Jewellers
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Shiels Jewellers Employee Reviews

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Australia10 reviews
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3.0
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They expect you to literally not have a life. I was a casual who was studying full time. One manager was absolutely horrible; would yell at staff, call them horrible names behind their backs, call them useless and then hardly gave casuals shifts if she had a problem with them. Another manager was much nicer but expected us to all live and breathe shiels.
The BDM was not too bad. But the culture between stores and the The lady that stepped up to be BDM occasionally was just a store manager who prioritised her stores over others. Very bad culture between stores.

Both managers and assistant managers are expected to not have a life outside shiels. Your rostered days off cannot be changed. Annual leave is hardly ever accepted.
Pros
Pay rate is not bad
Cons
Bad management, horrible culture
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1.0
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I would never recommend this company to anyone. This company is full of bully’s.
The upper management is absolutely disgusting, they have no idea how to treat there staff. They don’t value any of there staff and treat everyone as just a number.

None of the upper management follow the core values of the company, but try shove them down every employees throat.
Pros
Casual staff are nice
Cons
Upper management, bad culture, high turn over
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1.0
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toxic place to be, staff being bullied & pushed out of the company left right and centre. no rewards for hard work. only people that get seen are the people that suck up to the state manager and they aren’t even good at what they do. all about the power trips in this company.
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1.0
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state manager bullying people
no compassion or understanding in anyway

will leave you feeling worn down & bullied

would never recommend to friends or anyone as I would never want anyone to experience this place
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1.0
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Used to be a nice company to work for but since new management took over (Qld) everyone wants to leave
Beware! and good luck as you will feel bullied by state manager most days with no help from higher up if you complain
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2.0
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First day of work I turned up at the 'wrong' store when it was advertised that the position was in fact for that store. Then state manager on the phone asked if I was 'giving her attitude'. Rude.

Guilted if you didn't meet sales targets.
Pros
Learned about jewellery and retail
Cons
Toxic work culture
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5.0
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During my three years within Transworld enterprises leading company of Shiels Jewellers, a nationally known franchise in Western Australia, South Australia and Queensland; and whom own Grahams Jewellers a luxury based South Australian store, I have gained priceless and extensive knowledge in the field of jewellery, business and management.

I've learned in high end sales, that having a team that work cooperatively is the most effective way for a store to run efficiently and bring in customers and revenue with a friendly, strong team who are willing to help each other in making sure the store continues to succeed.
Pros
Knowledge
Cons
At times a catty atmosphere between women
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4.0
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Learnt about all aspects of jewellery, sales and merchandising with opportunities to work in different stores and head office also. A great experience but a lot of pressure in regards to sales targets. I absolutely loved the merchandising side of the position and learning all of the different aspects of working within a sales driven company. A wonderful learning experience.
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3.0
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this was a very knowledgeable job started in management, then decided to go as retail sale assistant, security was a priority, there was nothing hard for this job, interesting job
Pros
every day was different
Cons
could be long hours in a week
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1.0
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Would not work there again, i felt disrespected and belittled on a regular basis, Casual staff were fantastic, Other store managers were great, Disrespectful area manager and poor organization at some head office departments
Pros
Good team
Cons
long hours, poor management, disrespected as a person
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