Silverwater Resort
3.5 out of 5 stars.
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19: Silverwater Resort Employee Reviews

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Australia19 reviews

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2.9Work–Life Balance

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Supportive learning environment

Indeed Featured review

The most useful review selected by Indeed
My time at Silverwater was supported with my learning from the beginning. It got very busy at check in/check out times but apart from that the work load was manageable. After lockdown ended there was no communication on returning, nor was my employment ended by the resort. I felt their lack of professionalism for ‘no contact’ or reply to emails poor and unexpected and for this reason would not of wanted to continue employment with them nor recommend them to others.

Pros

Good hourly rate and $5 staff meals

Cons

Early starts and late finishes
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Great workplace great colleges, all training provide

I started at Silverwater a little over 12 months ago, due to lockdown it doesn’t feel that way but lovely housekeeping staff and restaurant/Bar!I really enjoy this job and would recommend housekeeping at Silverwater resort to just about anyone they will completely train you and will help you along the way colleges in the field are friendly and more than willing to help.
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Good money

Pays well, enough hours if you need them but the money isn't worth the bullying and poor management. Hard work, physically demanding with no breaks. I was only here for a short amount of time and wouldn't go back

Pros

Good pay

Cons

No breaks
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Rewarding hard work with great pay

Seems like there are some old staff posting reviews that are overly negative or in some cases outright lies. I have worked here in housekeeping for over a year now and I can say that the work is hard but the team these days is great and the pay is better than anywhere else in the area. Don't believe the lies from disgruntled ex staff take it from the people who are working here now.

Pros

Great Pay, good fun team

Cons

hard work but rewarding
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I wouldnt recommend working here

This place works you to the ground and don't care about staff. No police checks are done so they employ criminals as no one else will work under the poor conditions. i didn't feel safe working here with my co workers. Very very bad place for your mental health.

Pros

None

Cons

Too many
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Great pay

Pay rate is high and quite an easy job, no thinking incolved. Mostly commonse sense as long as your fit it's very easy money I would say. Good fun also

Pros

Pay rate

Cons

None
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Friendly group of people

Although I've only been at Silverwater resort for a few months its a nice & friendly place to work. while it is physical, its rewarding & the same time.Management are nice & the hours are great.

Pros

great hours & pay

Cons

none
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Not a good work environment

No OH&S followed, expected to carry equipment up and down 3 flights of stairs causing long term damage. Management doesn't follow protocols, no private or confidentiality as your personal life is discussed in the office amongst the head housekeeper and supervisors. Supervisors are bullies & management won't do anything about it. Toxic work environment, rooms are not cleaned properly and proper equipment isn't supplied to do your job.

Pros

None

Cons

Too many
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Rude and cliquey environment

Rude and nasty environment to work in, very fast paced and if you can’t keep up you get no more shifts. The staff all gossip behind each other’s backs and tell the managers everything, they’re very cliquey there. No breaks most days working as a housekeeper

Pros

Good pay

Cons

Long hours no breaks
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Good money

Unless you're made full time hours can change from too much to too little. They over a great hourly rate, but be expected to be available whenever they need you.
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fun hard work

got to be fit to work here.have carry a lot and go up and down stairs a hundred times a day. friendly people, good money, good hours just very hard work
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Overworked with no breaks long hours

Not the best place to work,long hours on your feet with no breaks,manager leaves a lot of responsibility on us waitresss,the Chefs dont clean the cooking area very well,very understaffed and expected to do double shifts.we have to pay for our staff meals but are not allowed time to eat,scoff a few mouthfuls and keep working,staff doesnt last long here,i can see why.
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Good place to work

I enjoyed working for silver water fun good people good pay . I would love to work there again. 4&1/2 star free staff meal provided. Not too much pressure to rush your job.
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OH&S doesn’t get followed. Bullying, bitchiness, very un organised, barely get breaks,

OH&S doesn’t get followed. Bullying, very un organised, barely get breaks, don’t get a proper tour of the resort when starting. Blankets never get washed. Workers are Very rude and unprofessional

Pros

Nothing

Cons

Everything
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Hard work

This place was a good place to work but the expectations where incredibly high with the housekeeping staff you were expected to be in out of the cabins as quick as possible

Pros

Great work environment

Cons

Really high expectations
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Nice people

The money is good The work is hard, long hours full on work on your feet going up and down stairs carrying buckets of chemicals & vacuum etc Bad thing is you don't get a break till after working five hours. Very physical job.

Pros

The money is good

Cons

Long hours. On your feet. Don't get a break till after 5 hours working
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Team environment, Staff are fun

Excellent staff relationship Work is demanding but rewarding. However, management can be unorganised a time. No really margin for error.
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Productive

Hard work, but very rewarding once done. Most coworkers all worked well together The most enjoyable part of any job, including this one was and is the feeling of achievement The hardest part was that most days we didnt get a break

Cons

Long hours with no breaks
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Productive and good place to work

I have worked there for one year. I have learned how to work in a fine dining restaurant,set-up tables and functions.

Pros

holiday and sick pay
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Overall rating

Based on 19 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture

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