SmartBear Employee Reviews

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5.0
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Ambiente de trabajo acogedor y jornada laboral muy dinámica
Creadora de contenido multimedia y de marketing (Former Employee) –  Boston, Massachusetts9 May 2019
De las cosas que más me gustaron de trabajar en SmartBear es que no había un día típico en el trabajo ya que las jornadas laborales eran muy dinámicas (nada monótonas) y cada semana, e incluso, cada día, había nuevas tareas y proyectos en los que trabajar.

Aprendí sin duda a manejar múltiples programas de edición y creación de contenido, incluyendo After Effects y Premiere Pro, con los cuales tuve que valerme por mí misma para crear diversas propuestas para el nuevo proceso de cambio de logo y marca que tuvo lugar en la empresa durante mis prácticas empresariales. El resultado de mis esfuerzos fue muy positivo y fue muy bien valorado por mis compañeros y superiores. Asimismo, desarrollé en profundidad mis habilidades de comunicación y trabajo en equipo puesto que participé en numerosos proyectos con miembros de distintos departamentos de la empresa.

Adicionalmente, me gustaría resaltar la independencia y responsabilidad que se me otorgó con este puesto de trabajo. Esto fue un reto ya que tuve que tomar decisiones relevantes que tendrían impacto en los clientes (p.ej. campañas de marketing, publicaciones en las redes sociales corporativas...), sin embargo, fue también una gran satisfacción saber que el equipo me tenía muy en cuenta y mi trabajo tenía repercusiones importantes.
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5.0
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Was First Guy
Regional Account Manager - Application Development (Former Employee) –  Beverly, MA10 October 2018
thru the door and selling. Was a great time in my career and we did very well at taking a product and brining it to market. Can't comment on today but I know there are still people we hired there 10 years later.
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2.0
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Summary
Senior Solutions Consultant (Former Employee) –  Coconut Creek, FL8 March 2018
SmartBear acquired AlertSite several years ago and instead of embracing the new acquisition and employees the company treated the integration as if AlertSite was still a competitor and not part of the same organization. The sales management team was cut-throat and harsh in its treatment of employees.
Pros
Adequate benefits
Cons
Fake hype sales environment
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2.0
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Rudderless ship
anonymous (Former Employee) –  Beverly, MA25 September 2017
Siloed products, management made unrealistic demands on employees, zero work-life balance. Priorities changed on a dime, senior management was clueless (one claimed that SmartBear software was the most used software on the planet, which I am sure would surprise Microsoft, Facebook, Google...)
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5.0
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good company
Sales Operations Analyst (Former Employee) –  Boston, MA14 April 2017
good company. Interesting industry. Management had some good years of experience but the company hasnt been going anywhere in recent times. More has been expected
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1.0
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Not a lot of good things to say
Sales Manager (Former Employee) –  Somerville, MA13 June 2016
Direct Managers were great, other than that I cant think of anything good to say about this company. Horrible comp, zero understanding of role structure, growth potential, growth needs. Upper management puts out horrible plans and incentives and hopes no one notices that they are either not well thought out or intentionally deceitful.
Pros
free lunch friday
Cons
everything else
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2.0
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New management ruined a great company.
Product Owner (Former Employee) –  Peabody, MA4 February 2015
This was a fantastic company until the investors replaced a great CEO with a greedy, narcissistic pundit who systematically removed everyone with a sense of ethics and innovation, and replaced them with folks who will screw anyone to make a nickle this quarter. Stay away.
Pros
At an entry/Jr. level there are still great people and teams, Compensation, Work/Life balance
Cons
Pretty much everything else has been ruined by new management
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1.0
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Troubleshoot and solve technical support issues with external customers
Software Support Engineer (Current Employee) –  Coconut Creek25 January 2015
Troubleshoot and solve technical support issues with external customers
Pros
Troubleshoot and solve technical support issues with external customers
Cons
Troubleshoot and solve technical support issues with external customers
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4.0
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Changing Environment
Employee (Current Employee) –  USA26 March 2014
Excellent co-workers - Great team environment/spirit - Always something new to learn (never bored) - Comfortable work environment - Great work/life balance time flexibility. Recent changes to upper management followed by layoffs have impacted the teams with a general sense of uncertainty about the future, resulting in the departure of many core team leaders, which have subsequently impacted negatively on the previously excellent dynamics.
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4.0
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Fun and friendly environment
Kids Tablet Technician (Current Employee) –  Johannesburg, GP8 October 2013
Overall the company is good,the working environment is great.l am working with computers and electronics but l studied diploma in electrical Engineering (h/c) and its high time l persue my dream of being an electrical engineer
Pros
free lunch
Cons
Normal hours
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3.0
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"Not so good, Al"
Product Marketing Manager (Former Employee) –  Beverly, MA22 April 2013
All I can say is..."Meh" <Shoulder Shrug>

There were so many management, infrastructure, organizational and cultural changes going on, all at the same time, that nothing could get decided and nothing could get done.

No place for a Marketer to be if your SOLE focus isn't lead generation. Period.
Pros
new furniture, good free coffee
Cons
completely open plan. someone at the opposite end of the office can hear you whisper
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Overall rating

3.2
Based on 12 reviews
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Ratings by category

2.9Work/Life Balance
3.4Salary/Benefits
2.8Job Security/Advancement
2.6Management
3.3Culture