Is it possible to give less than one star?
Sales Assistant (Former Employee) – Adelaide SA – 1 March 2019
I cannot stress enough how terrible of an environment Smokemart and Giftbox is to work at! Do yourself a favour and do not apply, unless you are truely desperate.
Management here is horrendous, I have worked in retail for years at several different companies and never have I ever been made to feel as terrible as I did here. They treat all their staff with disdain, and make them feel incompetent. The daily/weekly sales targets are completely ridiculous and every staff member will be raked across the coals and insulted when they inevitably do not meant them.
I’m have been made to cry on multiple occasions by management (as have all the girls I worked in store with). Any effort you put in will never be enough, you will receive no encouragement what so ever. You will only be paid for your rostered hours not the hours you physically work, you will be expected to get to store 15 minutes early every day and stay an minimum of 20 minutes late and will not be paid for it, however if you are more than 1 minute late your pay will be deducted.
Never have I work somewhere where the staff turnover rate is so high. The customers are really the only good thing about this place, regular customers can be the only decent thing in your day. But also prepare to be yelled at, spat at, have things thrown at you on any given day, familiarise yourself with your shopping centres security number because some of the customers are horrible.