Southern Cross Community Healthcare
3.3 out of 5 stars.
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43: Southern Cross Community Healthcare Employee Reviews

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Location
Australia43 reviews

Ratings by category

3.3Work–Life Balance
3.1Pay & Benefits
2.9Job Security & Advancement
3.0Management
3.2Culture

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Excellent company to work for

Indeed Featured review

The most useful review selected by Indeed
I have been working with SCCH for about a year. I have learned so much about high need patients, doing training at Prince of Wales and Macquarie Hospital. I enjoy working with my co-workers, they are great people. My Community manager is great, very supportive. Other management staff are friendly and understanding. Overall I’m happy working for them.

Pros

Lots of online learning and encouragement to keep my own learning process

Cons

More opportunities to get more shifts
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Exploitive

Understaffing is a massive issue . Lower pay than other providers no penalty rates ,meal allowances or sick pay . Management does nothing to rectify the problems Stressful work conditions with zero support . They have created a work environment that anyone with merit unfortunately moves on and they rely on immigration to keep the wages low and their profits high .

Pros

No free lunches

Cons

Any idiot can get a job regardless
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Great place to work

Very rewarding job if you like helping people with disabilities and elderly Plenty of work hours Great work life balance Option to work own hours and weekends Great flexibility

Pros

Work flexibility

Cons

Not paid for travel or kilometre
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It’s eh

underpaid, understaffed, ungrateful,Under appreciated the staff members are good to be around but the management and pay was not good. management need to step there game up and be more caregiving like the workers
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The worst ever!

No wonder there are so many bad reviews!Way lower wages compared to other agencies and no negotiation as self-employed contract???There is no supporting workers whatsoever, no any educational program for workers, no communication, very different to other agencies.The agency is bad for support workers but good for managers because they don't do their job !

Pros

hopeless

Cons

fault management
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Poor management

Avoid this company if you find a helpful and supportive company for your career.The management do not care about workers, they care about ONLY clients and the MONEY! No communication, No education, need to manage yourself.They do not review the "Duties plan" which needs and vital, they should find who willing to do tasks WHATEVER client wants, not just "SUPPORT WORKER."Be careful of the contract you sign, as they have structured in a way to avoid employee liabilities

Pros

None

Cons

Bully, negligence
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Management only care about themselves

Southern cross pay less than any other DSW jobs. You are employed as a contractor (not casual). No room for professional growth. No job security. No opportunities for permanent positions or promotions. Lots of cliques within group homes. Bullying and favouritism. Clients are not looked after properly, particularly when they don’t have family or a close support network. The clients are forgotten about and left sitting in their own waste for days. They will offer no help or support when you ask for it; but they beg you endlessly when they need you to do something that benefits them.

Pros

Not much

Cons

Bad pay, bullying
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Great company to work for

The team are super helpful. Everyone gets in on time and tackles their day positively e.g. urgent shift vacancies.The team shares ideas on how to improve process's which is improving. great environment

Pros

Free lunches / work life balance / great management

Cons

None
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Disgraceful

Management micro manage heavily.Disgusting behaviour. Sneaky tactics. DO NOT WORK HERE. Hide information to get accredited. Poor practice. Dont value employees. Push you out if you speak up.

Pros

Nothing

Cons

Management are disgraceful.
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Pathetic company

Always advertise but never hire. No one bothers to look at the applications. Auto reply comes that you are not selected. Worst disability company ever!
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Good

It is very nice working in this company. They have a very professional staff and kind managers. I really recommend this company because they help me by guiding me how to be a good support worker.
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Bullying is rampant

You will be bullied by other workers and management, these people are horrible to work for, they use employees for a skape goat wherever possible and WILL walk all over you if they see fit, about them at all costs they also trade under the name southern cross support services. They will also lie to cover themselves
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Great work life balance

Very flexible work hours Get to meet lovely people I enjoy helping people and seeing how happy your clients are is very rewarding Only negative is they don’t pay for travelling
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Excellent

Excellent company to work for . Care Assesses are easily contacted and a very supportive. Management can be contacted by email or phone . Question are answers promptly
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Rewarding

Learnt what tracheostomy on a child meant. When suction would be to keep clear for oxygen into the lungs. Keeping equipments for oxygen clear off extra fluid so it’s not traveled into lungs And that consistency of care and love is beyond what diagnosed was! Client is well and living to their fullest today.
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Excellent workplace

The best company I’ve worked for and very good communication with all managers great clients always interesting and a joy to work with management always willing to help with any concerns
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Bullying company

Don't get sick and don't care about your family and you will do well with this company . I had been diagnosed with an illness , I pushed through still caring for my clients, management told me They said I was lying even when I gave them proof from doctor.

Pros

Non

Cons

Management
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Great Company to work with

Busy and rewarding and enjoyable experience. Company looks after you. Management are great and happy to help at any time. hardest part was keeping up with everything

Pros

Free Lunches birthday day off
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Avoid

I worked for this company for 3mths, and bullied for 3mths, two ladies I worked with were so vile, client was lovely. Management awful. Not recommend this place at all

Pros

None

Cons

Constantly bullied
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Uncaring management

I was caring for the elderly in the community, at first it started of great, management was caring and understanding of my needs as a carer and a uni student. Management new of my uni studies from start as I had informed at my interview When it came time for me to go on my clinical work placement for my uni studies, management pretty much bullied me into leaving as they didn’t have anyone to fill my clients. I was told at my interview that you got paid an hourly rate, travel rate and then time spent travelling. The time travelling is a lie which I never got.....

Pros

Nothing

Cons

Uncaring management
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Avoid!!

Was accepted for a position, fully disclosed my availability, put me through the orientation, then when it came for training, I was deemed unsuitable as the training time was outside my availability!!!! I had been completely open from the beginning and they said it was fine, they would work around me!!
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Overall rating

Based on 43 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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