Southern Cross Community Healthcare
3.3 out of 5 stars.
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Southern Cross Community Healthcare Management reviews

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Australia42 reviews

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3.3Work–Life Balance
3.0Management

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Found 22 reviews matching the searchSee all 42 reviews

Excellent company to work for

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The most useful review selected by Indeed
I have been working with SCCH for about a year. I have learned so much about high need patients, doing training at Prince of Wales and Macquarie Hospital. I enjoy working with my co-workers, they are great people. My Community manager is great, very supportive. Other management staff are friendly and understanding. Overall I’m happy working for them.

Pros

Lots of online learning and encouragement to keep my own learning process

Cons

More opportunities to get more shifts
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It’s eh

underpaid, understaffed, ungrateful,Under appreciated the staff members are good to be around but the management and pay was not good. management need to step there game up and be more caregiving like the workers
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The worst ever!

No wonder there are so many bad reviews!Way lower wages compared to other agencies and no negotiation as self-employed contract???There is no supporting workers whatsoever, no any educational program for workers, no communication, very different to other agencies.The agency is bad for support workers but good for managers because they don't do their job !

Pros

hopeless

Cons

fault management
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Poor management

Avoid this company if you find a helpful and supportive company for your career.The management do not care about workers, they care about ONLY clients and the MONEY! No communication, No education, need to manage yourself.They do not review the "Duties plan" which needs and vital, they should find who willing to do tasks WHATEVER client wants, not just "SUPPORT WORKER."Be careful of the contract you sign, as they have structured in a way to avoid employee liabilities

Pros

None

Cons

Bully, negligence
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Great company to work for

The team are super helpful. Everyone gets in on time and tackles their day positively e.g. urgent shift vacancies.The team shares ideas on how to improve process's which is improving. great environment

Pros

Free lunches / work life balance / great management

Cons

None
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Disgraceful

Management micro manage heavily.Disgusting behaviour. Sneaky tactics. DO NOT WORK HERE. Hide information to get accredited. Poor practice. Dont value employees. Push you out if you speak up.

Pros

Nothing

Cons

Management are disgraceful.
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Bullying is rampant

You will be bullied by other workers and management, these people are horrible to work for, they use employees for a skape goat wherever possible and WILL walk all over you if they see fit, about them at all costs they also trade under the name southern cross support services. They will also lie to cover themselves
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Excellent

Excellent company to work for . Care Assesses are easily contacted and a very supportive. Management can be contacted by email or phone . Question are answers promptly
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Excellent workplace

The best company I’ve worked for and very good communication with all managers great clients always interesting and a joy to work with management always willing to help with any concerns
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Bullying company

Don't get sick and don't care about your family and you will do well with this company . I had been diagnosed with an illness , I pushed through still caring for my clients, management told me They said I was lying even when I gave them proof from doctor.

Pros

Non

Cons

Management
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Great Company to work with

Busy and rewarding and enjoyable experience. Company looks after you. Management are great and happy to help at any time. hardest part was keeping up with everything

Pros

Free Lunches birthday day off
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Avoid

I worked for this company for 3mths, and bullied for 3mths, two ladies I worked with were so vile, client was lovely. Management awful. Not recommend this place at all

Pros

None

Cons

Constantly bullied
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Uncaring management

I was caring for the elderly in the community, at first it started of great, management was caring and understanding of my needs as a carer and a uni student. Management new of my uni studies from start as I had informed at my interview When it came time for me to go on my clinical work placement for my uni studies, management pretty much bullied me into leaving as they didn’t have anyone to fill my clients. I was told at my interview that you got paid an hourly rate, travel rate and then time spent travelling. The time travelling is a lie which I never got.....

Pros

Nothing

Cons

Uncaring management
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Poor communication & management

Very poor roster admin communication from SCCH from the outset - I repeatedly had to request essential information that had not been provided. Other management communication is not well coordinated. There is no job security or possibility of advancement - rosters can be cut even when supposedly agreed after negotiation. There is a current workplace agreement between SCCH and the NSW Nurses & Midwives Association, however most staff are not aware of the conditions and rights set out in this agreement. Payment is always a full fortnight in arrears - this is not standard nor should it be acceptable.

Pros

Some nice and helpful members of staff and co-workers.

Cons

Poor communication & management, no job security, payment a full fortnight in arrears
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No room to progress or advance. Management fail to suport staff when required. Clients are mosty lovely, although when abusive, not repremanded t all.

No support given to workers when required. No action taken when clients are aggressive or innapropriate. No job security at all. Benefits would be flexible hours, good penalty rates if you're lucky enough to get weekends or public holidays.

Pros

Flexible hours

Cons

Irreguar shifts. No job security. No support from management.
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Pathetic company

No training provided. Management bully staff members regarding doing extra shifts. Constantly ringing about shifts and staff being abused by management if they are unable to cover shifts. Management do not communicate between each other. Poor management. Be very careful if you are considering working for this company.

Pros

None really

Cons

Harassment and incompetent management.
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Great organisation to work for

I have thoroughly enjoyed working for this organisation, I have had the opportunity to learn a great deal from them. The management are professional and supportive. Great pay and work life balance. I have found my work with this organisation to be very rewarding and would highly recommend them.
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Poor management and communication

Personal care work will always involve great benefits as you are working with gorgeous elderly people. This organisation however is not someone I would recommend, three RN's left within a 12 month period I was there due to poor management and communication. As a part time worker I attempted to assist by filling in when I could, however I was treated so poorly and accused of multiple (inaccurate) things that I left abruptly which is something I have never done in all my years of caring and haven't done since.

Pros

Gorgeous Clients

Cons

Poor staff retention, no forward planning, too much responsibility placed on workers
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Terrible management

Management do not communicate with each other or seem to have any idea of what they are doing. They do not care about their staffs safety or well being, allowing them to be bullied by other staff and their participants. Very little training provided, which is scary as this is peoples lives we are potentially playing with and i would not be comfortable with having my family member being looked after by someone who has had very little formal training. The company do not take staff members complaits seriously and only care about keeping the participant happy and taking their money. Will set and play you up against other workers and your participants. Their computer software used for rostering and reporting also needs to be relooked.

Pros

Decent pay for littke experience.

Cons

Miss management
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They don't care about their employees.

There is little to no support offered to employees. They do not listen to any complaints or issues and are all about keeping clients on board by stepping all over employees. They do not offer any benefits no matter how long you have been working for them. They are horrible
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A+++ Employer

The best work life balance I've ever experienced. Great support from management and team, fantastic work health safety procedures.
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Overall rating

Based on 42 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture
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