Spotlight Employee Reviews

It was an alright place to work with selection like night fill and cutting counter as well as front counter. Never had any problems with staff and overall a typical work place

Was this review helpful?

management

Retail Sales Assistant (Former Employee) - Rockingham WA - 22 November 2023

negative work space, not much praise of anything good that you do, but focuses on negative things. when you give them your availability for days you can not work, they still roster you and then get mad when you don’t show up and put the blame on you for not constantly reminding the manager.

Pros

money

Cons

managers

Was this review helpful?

Spotlight insights

Based on 20 survey responses

What people like

Fair pay for job

Areas for improvement

Support from manager
Supportive environment
Inclusive work environment

Stressful and overwhelming environment

Department Manager (Current Employee) - Geraldton WA - 30 October 2023

Impossible job. I've been working in retail for 8 years - 3 of which I was in management. I have never worked in a store so difficult. Lists of a couple of pages of tasks to do. Staff not rocking up. You don't get time to deal with your own department because you're always in the other departments.

Was this review helpful?

Eh place, not good not bad.

Team Member (Former Employee) - Darwin NT - 8 October 2023

Typical Day at Work: A typical day involves intense research and collaboration with the team to uncover hidden stories.What I Believe I Learned: I've learned to dig deep, ask tough questions, and analyze data effectively.Management: Our team is supportive, providing guidance without micromanaging.Workplace Culture: It's driven by curiosity, dedication, and a shared commitment to investigative journalism.Hardest Part of the Job: The most challenging aspect is navigating complex legal and ethical issues.Most Enjoyable Part of the Job: Unearthing impactful stories and shedding light on important issues is incredibly rewarding.

Pros

Nothing really

Cons

Too much work for the salary

Was this review helpful?

Gossipy, stressful work environment

Manager (Former Employee) - Innaloo WA - 21 September 2023

Lack of staff, lack of help from upper management, too much stress put on managers, alot of unhappy employees. Alot of internal gossip and stressful work environment

Was this review helpful?

Rate your recent company

Share your experience to help others

flexible roster, nice manager

Retail Assistant (Former Employee) - Queensland - 15 May 2023

really nice place to work, flexible with shifts especially good with me when I was a student in yr 12/ had sickness issues. a bit hard at the start to learn all the stock and locations of stock, because its such a large store but once you get used to it all its really good and rewarding.

Was this review helpful?

Fun workplace, good coworker friendships

Retail Assistant (Current Employee) - Queanbeyan NSW - 8 May 2023

Built good connections with coworkers and very approachable management, flexible shifts, full training was organised for me, very helpful existing staff

Pros

Staff discount

Cons

Not much/any oppurtunity for promotion/advancement

Was this review helpful?

fun place to work with many benefits

Team Member (Current Employee) - Perth WA - 7 April 2023

there are many benefits to working at spotlight, as you learn all areas/departments. the pay is good and worth it for the work you are doing. management is great, but depending on what store you are working at (love my managers, but have heard negative things about other store managers), but overall has been a positive experience.

Pros

flexibility and understanding managers, great for future experience

Cons

having to learn all departments and having to figure out where everything goes (nightfill)

Was this review helpful?

Bad management

Retail Assistant (Former Employee) - Wetherill Park NSW - 28 March 2023

Management is terrible and so are the team leaders. Constant bullying and belittling in front of customers and don’t get me started on the amount of work you have to do and it’s never enough

Pros

None

Cons

Terrible hours

Was this review helpful?

I was not trained for the position even though I continually asked

Retail (Former Employee) - Mittagong NSW - 21 March 2023

If you want to go back to high school and be bullied in a toxic work environment Spotlight is the place for you.The treatment of younger staff nothing short of discusting .Management should be managing not having the lemmings following after them while other's do the work.

Was this review helpful?

Jobs at Spotlight

Night Fill Supervisor

Munno Para SA

2 days ago

Nice for social interaction

Team Member (Former Employee) - Logan City QLD - 27 January 2023

It seems with this company ,poor work standards and bad behaviour is rewarded.There is absolutely no praise from management for the very few people that are not only polite to the customers but actually work Thier bottoms off.Very disapointing.

Pros

30% off

Cons

Terrible pay, unfriendly staff and few people do what's required of them and others are left to carry them

Was this review helpful?

It Was Okay, Could Be Better

Sales Assistant (Former Employee) - Rockingham WA - 7 January 2023

Overall, Spotlight wasn't too bad to work. I got along with management and learnt a lot of secret moves they pull but as long as you worked hard and didn't mess around, you didn't have to worry too much about it. The downside, from my experience, is if you did not live and breathe the spotlight, then, unfortunately, moving up in the ranks was hard and mentally draining.The Training isn't that bad; however you are almost thrown into the deep working here, you've got to pick up things pretty quickly, and I worked in the sewing department and didn't know how to sew. Definitely an overwhelming experience, to say the least. Once you get the hang of it, it's pretty much a breeze with the occasional mishap.

Pros

Great Co-workers

Cons

Too much work-load

Was this review helpful?

Bad management

Retail Assistant (Former Employee) - Wetherill Park NSW - 23 December 2022

Managers would leave you alone during busy hours and will take a while to come when being called or they don't come at all. Very rude most of the time.

Pros

Easy job

Cons

Management

Was this review helpful?

Stressful, No stability, Poor management

Team Member (Former Employee) - Brisbane QLD - 13 December 2022

Start your job being thrown in with only online training. They use Viber as communication and be, aware there is a lot of Viber shaming. Shifts get cut and you are not told. You also must be, able to do 20 things, at once. Communication devices, head sets dont work properly so makes job harder. Good job for uni student who lives at home. Not if you pay rent. Bully tactics occur. You have to be fast to get shifts on viber, so no stability.

Pros

Nice staff members

Cons

Their system, computers through to shifts.

Was this review helpful?

Bad management and favouratism

Retail Assistant (Former Employee) - Hornsby NSW - 2 December 2022

Management was horrible. Me and many other staff were often unrostered for weeks. Older employees maintain an elitist attitude towards younger workers. No formal training given; had to figure out yourself or ask other employees who often also didn't know.

Pros

Made good friends

Cons

everything else

Was this review helpful?

Nice staff and managers, also great pay.

Team Member (Former Employee) - Helensvale QLD - 9 November 2022

This was a great workplace, many staff and managers were nice. Sometimes lots of people to attend at front counter. Lots of work to do and keep you busy.

Was this review helpful?

Not enough staff for amount of customers

Team Member (Current Employee) - Tasmania - 18 October 2022

Very few staff for the amount of customers that shop there. Makes it stressful for the rest of us when trying to serve all the customers as they become angry. Causes issues when trying to take breaks too

Was this review helpful?

Productive and fun workplace

Team Member (Casual) (Former Employee) - Rockingham WA - 17 October 2022

It was overall an enjoyable experience but it does get very busy and we often didn’t have enough staff on to handle the amount of customers. Worked in a friendly team

Pros

Good discount

Cons

Not enough hours

Was this review helpful?

stressful, not paid enough

Team Member (Former Employee) - Penrith NSW - 16 October 2022

not good environment, bad management, bad culture and overall bad shifts. not paid enough for the stress,work and management you had to deal with. Very boring.

Pros

none

Cons

the work

Was this review helpful?

Management is a concern

Staff (Former Employee) - Albany WA - 29 September 2022

Management is unprofessional. Just head with caution. I wish I could divulge more. Just advance with caution.Apart from that the company itself is fantastic, but the Albany store has some major internal personnel concerns. I cant really write what I want to. On the contrary- The 2IC is an angel, the next in line a total professional- so don't be late! The day and nightfill staff are a delight and sorely missed. All Super helpful. The customers are loyal and the overall culture is commendable. As per other reviews, there is room for improvement.

Was this review helpful?

Working as a pick/packer was awesome!!

Picker/Packer (Former Employee) - Perth WA - 20 September 2022

Hands down one of the most satisfying and fulfilling roles I've ever had. The days go by quite quickly as you're occupied with the constant orders coming in. The shift to making everything more digital makes the process so much nicer - eg. picking and fulfilling orders through a PDA. The team was super friendly and I had the best partner to work with :)

Was this review helpful?