Co-workers + customers great, management not so much
Customer Service Assistant (Former Employee) – Various, QLD – 18 September 2018
I've worked for spotlight before, and was treated with respect and understanding of my role as a single parent, had great sales training, a good manager, your colleagues become your allies because you all work so darn hard, and it's a delight to help customers.
However, after returning to the company a few years later, I've been met with some horrendous upper management. Not the lower-level management (Although some store managers can be a bit mean, I understand their doing their job.), or even the regional managers. I'm talking about the ones doing the sales training. I have never come across such a negative person in the workplace ever. There is so much about bullying in the workplace, but to have upper management regularly participate in that culture is disgusting. Like, narcissistic, school yard bullying, making people out to be liars, because she's trying to look good. Honey, you could never look good even when you talk about how "rich" you are.
I was eventually dropped, due to only being available during school hours, which, from a company that started out with a single parent, is so darn pathetic. I also wasn't paid the last few days I worked. So there's that.
Colleagues + Helping Customers
Narcisstic Upper-level Management