STAR PHARMACY GROUP
2.9 out of 5 stars.
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STAR PHARMACY GROUP Employee Reviews for Pharmacy Assistant

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The worst place I've worked for in my life, I've never had any issues in my previous jobs but this one was non stop bullying and mistreatment! Management don't believe junior pharmacy assistants are entitled to weekend as "their jobs aren't difficult enough" you're expected to cover every full timers shifts even if it's your only day off. You're expected to cancel all appointments on rostered days off if they call you in. Pharmacists are awful they believe they are the backbone of the stores and treat their staff horribly. Keep store gifts for whole staff for themselves. Absolutely awful
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Great place to work if you're a student or have a family needing to juggle different work times. My retail manager was a nice person who worked hard to help me fit work and parenting duties together in my life.
Pros
Flexible hours, good manager
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I worked across both stores in Cardiff and both stores have gone through plenty of change over the past 6-12 months. Both stores now have positive culture and supportive leaders in place that genuinely want to provide the best service to the community. I highly recommend working at either stores given the recent changes and look forward to developing my career within the group.
Pros
Supportive Team Culture, Development Opportunities, Great Place to Work
Cons
Past Culture was Negative - Culture has drastically improved over past 6-12 months
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Wouldnt reccomend working here, waste of energy very draining - management doesnt listen to issues you have to live with it , make complaints get bullied
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Depending on what store your placed in will determine your overall satisfaction with this company. Staff employed in some stores are unfriendly to work with and seem only in it for themselves which leads to a bullying culture. Lack of support from Upper Management when issues are brought up. Very much a “suck it up” attitude! Low pay rates also with no chance of a pay rise. Worst company I’ve ever worked for
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Most staff are friendly and cooperative. Not much support from the main pharmacy group, management, staffing and management systems not put in place. Workplace culture needs a lot of improvement. Better people with leadership skills in managerial positions are needed. Poor attitude displayed by management towards staff. Incentives and rewards from exceptional work not acknowleged. Only the people in management are rewarded, not the hard work of staff.
Pros
At the beginning, a fun and friendly team
Cons
Poor workplace culture & professionalism at the workplace. Low pay, inability for advancement in company, lack of support with ideas. No pay advancement.
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fun, easy going place to work. Not alot of support from the main pharmacy group and management systems not put in place. Learned alot about mental health and the education that is required for all people working in this field to reduce the stigma and have a better understanding of looking at the person before the disability. Incentives and rewards from exceptional work not acknowleged Pay very low one of the lowest paid professions
Pros
great customers, happy environment, great work collegues
Cons
low pay, inability for advancement in company, lack of support with ideas
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I have enjoyed my time whilst I have been a employee at Star Pharmacy. I is a high paced and sometimes stressful environment at times but adapting and being part of a team via communication and time management has taught me how to multi task to ensure each task at hand is completed. I feel my product and customer service knowledge are great qualities instilled in me to take to the next work place in future. In this role I have learnt about myself, challenged myself and personally have got a great understand of a work/ life balance. The co workers are great. I have adapted to many staff changes in the over four years I have worked there. eg: pharmacists, locum pharmacists, change in retail management, university students being casual and then completing their degree and moving on. I get told daily by my general customers that if I was too move on they would want to follow me and keep in touch. The hardest part of the job is honestly the owners being in Melbourne and watching the communication between stores and management be very weak at times. It can be frustrating when catalogue time rocks around and stock coming from Melbourne isn't always on time leading to have to apologize to customers, the outcome not looking fantastic from where us staff stand from. The most enjoyable part of the job is making someone's day, having the patience to have the 5 minute chat too them about what is going on in their life if they feel the need to talk about it. I love hearing great feedback from my customer service, or the outcome of the customer using a product I recommended.The - more...
Pros
Free make up products when they are discontinued and free vitamins when they have gone out of date
Cons
No cons
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