How has this company responded to COVID‑19?
Starbucks Employee Reviews
Found 61 reviews matching the searchSee all 45,548 reviews
Indeed Featured review
The most useful review selected by Indeed
Work at starbucks is really good to students or in the begging of the carrear. The wage is not good. Because all team work a lot and they are not recognized. If you dona good is your obligation. Coffee at home should contemple the barista who most sold in that specific day.
Management and the district management are really caring and genuinely passionate about the company and the staff. The CEO is highly involved in the operations and is the first CEO of a company that I have worked for that I have actually had a conversation with. Fellow staff members are generally very friendly and great to work with.
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at Starbucks?
The way the store manager at the time handled the store was horrific and triggered a lot of mental stress for myself and other workers so much so that i had to quit for my own health. Workers and the training provided by other staff was amazing. NO rushing or forceful behaviours. Everything was completed at the comfortability of my pace.
clean, fresh store
short shifts, low salary
High turnover rate. I had to quit due to terrible management, which caused a major decrease in employee satisfaction, employee morale and happiness in our store. The store managers caused emotional stress within myself and other employees, eventually leading to my own and many others resignation. Made several complaints to higher management from a lot of different employees, but nothing was done.
I've enjoyed most of my time at Starbucks, but the pay really does not make up for everything you do. It is extremely fast-paced, so you must work fast and confidently. From managers asking you to do extra work, stay behind without being paid, to guilting you into working when you're really sick, it's just poorly run from higher ups - so much focus is put on cutting costs, it really takes away from actually enjoying the job. Experience will vary store to store, with some stores having a good culture to others being so poor people quit after the first shift. Additionally, do not work here if you care about the environment - there is literally SO much wastage, it's morally awful to work here. Everything from food, milk, water and plastic is wasted daily if not hourly, which takes a toll. However, even with poor management, bad hours and extreme wastage, if you have a good team at your store, you'll form lifelong bonds - the culture at Starbucks is great between baristas, I guess bonding over how bad things can get really strengthens friendship.
free coffee, great team, easy work
bad management, employees are treated as replaceable
The constant bombardment to cut hours from higher management has led to the partners in store feeling stressed and overwhelmed. It seems the company is more interested in the bottom line than looking after its people. The “values” of Starbucks that were driven at the beginning of employment are not the same. Don’t preach being for the people and then turn around and do the opposite. I literally had a higher up say to me “it doesn’t matter if it’s effects the customer service, as long as we meet the labour budget”. They don’t care about the people, customers or staff.
Long hours, terrible work life balance