Starbucks
3.9 out of 5 stars.
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Starbucks Employee Reviews

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Australia92 reviews

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3.7Work–Life Balance

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It's hard sometimes, people can be disrespectful, but after all I liked it.

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You don't now how your day will be. You could get the some order all day long if a new Starbucks trend is going viral or you get a order you never heard of. But after all it was a good experience
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I did my time

Starbucks is fine. I imagine corporate jobs there would be better but working in store is hard. Very little work/life balance which I suppose is a part of shift work but they really make Starbucks your whole life.

Pros

Free coffee, coworkers unite

Cons

Long hours, management
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Productive and fun workplace with table tennis

It was very entertaining. I enjoyed it but there needs to be more improvements made. yes, it is quite fun, but it is not the best place i have worked at in my life before. but yes.
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Was good to start

The environment was good at the beginning. I worked with some amazing people and management but slowly it all began to crumble. A new person was hired who turned out to harrass other store members in multiple ways and talk about inappropriate stuff such as bedroom life to people 10 years younger than them who are fresh adults, when concerns risen at first was meant to be dealt with then management changed and they did not resolve one issue, instead choosing to believe someone who was pushing everyone away rather then listening to the people who were being hurt emotionally. This was just the experience at the store I was at and upon requests to move as I loved the company, they were denied despite it being for mental health. Majority of Starbucks higher ups do not care for your mental health and if you try to raise a concern be prepared to have to seek external help.
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Holy WOW best company ever

The people and customers are very nice to work with. I don't have a single complaint, everyone's so nice and they push you to do your best I seriously love it!
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stressful

so badthe management was so bad toxic culture pushy people terrible training hated every second of it wouldnt reccomend so busy and little staffingthe environment is very toxic some people were good
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Not good

Bullying, gossiping, no support from upper management. Lots of bias and favouritism. Can be a good job when it’s the right team and you have some good customers that can become regulars. but mostly it’s bad and hard to keep a good positive atmosphere

Pros

Free drinks

Cons

Everything else
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can be very quiet and chill, but also became hectic and very busy sometimes (weekends and school holidays)

Almost always understaffed which added a lot of pressure to those working, particularly on busier days. This particular Starbucks is a part of shopping centre - weekends, Thursday late night shopping, and school holidays are always pretty hectic. Management wasn’t amazing - lost a lot of workers due to it which resulted in even shorter staffing. It can be a really fun environment if you are working with the right people, even when it’s super busy.

Pros

Staff discount is great

Cons

Understaffed. Not payed great
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Fast paced

Was more fast paced compared to my previous job at a cafe but was fun and had a nice working enironment, customers can be a bit stressful at times but it is bearable
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Stressful, fast-paced, bad management

Very busy environment. The workers will teach the basics and while you are still understanding they will leave you by yourself. Lots of memorising drink recipes.
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Decent starting job

The best thing about the job is definitely the benefits. Free coffee on the clock, free food on the clock, 30% off drinks, food, and merch off the clock. Health insurance, paid time off.
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Depends on who you’re working with.

Australian store review. I started with a great manager and ended with a bad one. No set expectations that everyone follows, and people were gossiping about each other all the time. State/area manager not good.

Pros

Eat lots of food and drinks. Free drinks each day

Cons

Very busy, customers very entitled, managers don’t care
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Poor pay, great co-workers

The salary is very poor for the amount of effort you will give to the store and customers. "The customer is always right" is the kind of toxic mentality management have. This causes a lot of anxiety and stress when you get difficult customers or when mistakes happen. Most supervisors are passionate, enthusiastic and caring for the staff and store culture. They get a lot of pressure put on them from management, as do the staff. Co-workers and nice customers are the best part about this job. A great place to work if you want to make some new connections.
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Diversity of cultural this place

Fast space , pay rate is low, some customers is rude.Staffs are nice, lovely, the management is very misunderstanding. No reward for hard working . No extra staffs when busy
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Fast paced

Starbucks is a fast paced place to work. Perks of getting free coffee on shift and discounts when you’re not. The culture is also quite good. As a manager you don’t get a very good work life balance but I guess that comes with any management role
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Stressful and constantly busy, not worth the pay

I worked for 4 months and within the 4 months all the partners and supervisors quit and the whole entire store had a complete roster change. Further, every equipment was constantly broken eg. Coffee machine not being able to make coffee, ice machine not making ice. This lead to angry customers and longer lines adding stress to the job. Stores are constantly busy having lines that go out the door for minimum pay. I have seen how much starbucks makes in a day and their profits are much higher than what they SHOULD pay you. All my co workers have said that they are leaving because of the store managers incompetents and the complete roster overhaul because of all the partner quitting adds to the stress as it increases the burden on other staff. Work life balance is completely non existence but the job security is good to say the least. To summarised the worse thing about this job would be the constantly lines for little pay and management but the best things about this job is the team members and the job security.
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Good work enviroment

Was a good enviroment to work at, friendly coworkers.Customers can be difficult to deal with and you can ger some really nasty ones.
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Dont go here

this is the shittest place you can work at they dont care about you nor anyone else for that matter this is why you shouldnt work here just find a better job
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Consumes your life

Always understaffed so you have to be on call 24/7. No work life balance. Always busy. Never get a break from start to finish. Also has horrible hours
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Stressful

Management were okay, flexible. Coworkers were good, worked well in teams and everyone was really nice. Stressful at peaks unlike any other hospitality gig
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It Doesn't Look Like What It Seems.

Horrible management, expect daily verbal abuse on purpose from other team members and management, in other words bullying instances from co workers and management are swept under the rugs. All they care about is money, sales and their own benefits, staff are undervalued, toxic workplace culture. Staff morale are extremely low

Pros

discount

Cons

managment
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Overall rating

Based on 56,129 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.9 out of 5 stars for Culture

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