Stellar Recruitment
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Stellar Recruitment Employee Reviews

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Location
Australia5 reviews
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3.0
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This job is not for the faint-hearted. It is pressure plus to perform and if you always strive to do your best and achieve it, you will be rewarded. If not, you plod through a quagmire of irritable days where stupidity from clients and tax agents alike can make you literally want to pull the hair out of your head. Thankfully, the lolly trolly, sausage sizzles, sandwich and popcorn days and themed months add some light entertainment to your day and fill your stomach while trapped within a two foot radius from your desk. Be warned, weight gain is part of the job. But this job has its benefits. If you do your job, your hours become regular and can be relied upon and the feeling is so great when you convert a scared customer into one who believes you have truly helped them and they breathe a sigh of more than relief, gratitude. That's the best!
Pros
Stable job as long as you can handle it
Cons
Shifts anywhere between 7am and midnight
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5.0
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working at Stella recruitment is a great friendly workplace, i have learnt a bunch of many different skills that will be useful for the future, Stella provide great hours and great benefits that everyone enjoys.
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Official response from Stellar Recruitment
15 January 2020
Thank you so much for the review. We are so happy that you enjoy working with us.

Thanks again,

Nicole @ Stellar
2.0
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A employment agency that puts you on books and never contacts you. i have even applied for other jobs through this company but no responses. There is nothing else to say.
Pros
nil
Cons
nil
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3.0
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Work hard, play hard theme

SAGE, Adapt and Wage Easy used. Timetarget implemented soon.


Values of company is to strive to do your best and therefore the company to be the best in the industry.


Achievements celebrated.
Pros
Friendly people, friday drinks
Cons
old finance system, lots of excel usage in luei of an accounting system.
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2.0
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DO NOT EMOTIONALLY INVEST YOURSELF INTO THIS COMPANY. KEEP YOUR CARDS CLOSE TO YOUR CHEST.

Probation mysteriously ends the same time as the busiest period. The job seems good at first but the people I've started with are all falling away and the center is shrinking in numbers. I'll be sacked soon. I keep seeing empty desk amounts grow day by day. People that won prizes or "incentives" for great performance in the first 2 months of probation are now not offered permanent work for all of a sudden having poor performance.


What they do is "train" you and say about your impacts on the business and how you have to follow scripting when dealing with clients. The script really is just designed so they don't have to spend resources on training you. You'll see what I mean if you work there. The first month was a nightmare due to the fact that customers ask questions that are not on the script. You then have to call for floor support and/or technical specialist support. Before you know it, you've hurt your statistics. And they use those on you for performance reviews.


One would think if you study hard to be more efficient you won't need the script but you'll get in trouble if you're seen not being able to find it. In my opinion the script is designed to keep you dependent on the other departments. Because the scripts are not complete and they cannot replace actual training. The other problem is if your stats aren't what they want you get accused of not having enough assumed knowledge (that's outside of the script.) so you can't really win or have a leg to stand on to protect
 - more...
Pros
Centre is usually fairly well maintained and clean.
Cons
End of probation? End of busy period? Actually you've been doing everything wrong...bye!
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Overall rating
3.1
Based on 7 reviews
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Ratings by category
3.4
Work/Life Balance
3.0
Salary/Benefits
2.6
Job Security/Advancement
2.7
Management
3.1
Culture