Strandbags culture forces staff to compete against each other to fulfill personal budgets which results in staff stealing sales from each other (including the manager) just to keep hours.
Staff are constantly stressed and dismissed when concerns are raised, dubbed as 'lazy' and 'entitled' and general gas lighting and bullying occurs by management and other staff daily.
There is no loyalty to staff, they will cut you down to 3 hours a week and cite 'performance' as a reason, which would be reasonable if budgets were feasible.
Management will tell you staff only do one stock shift a week that makes it impossible to make budget, and will generally target one or two staff for the actual day to day behind the scenes jobs so its impossible to make your budget then blame you for not making your budget.
If anyone comes in with a strandbags bag in hand, staff will scatter away so they don't have to process the likely return, again, including the manager.
Backrooms are cramped and stock is piled from the ground to the ceiling, with luggage everywhere in a tiny room which makes it hard to use ladders safely.
Have received emails from head office that when a leather bag comes in with mould on it to wipe it off and sell it anyways.
The only good part of this job is he camaraderie you can build with some staff because you're all in the same boat.
The point of sale system is old, outdated and every single process is overly complicated with multiple paperwork, all designed with the intention of All Staff Steals.
some genuine friends can be made here
toxic environment, high budgets, no sense of team