Stratco
3.2 out of 5 stars.
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Working at Stratco: 46 Stratco Reviews

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Australia46 reviews

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Found 46 reviews matching the searchSee all 52 reviews

Work is great. Culture is Toxic

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The work was great and customers were fantastic, store teams have a bit of fun. However there is no real customer focus from anyone outside the stores especially after they have your money, if customers have an issue there is no urgency in fixing it for the customer. There is a lot of lets call them silo's within the business and each one doesn't communicate with the other. too many chiefs and not enough Indians comes to mind

Pros

Morning tea, Lunches, incentives for sales, the store teams

Cons

Culture is toxic, too many people been there too long manipulating behind the scenes and not wanting to change
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Ok place to work

Not hard work, good people, I advanced to assistant manager after a year, negotiate a good pay of you advance to management, if you don’t they will pay you the minimum,

Pros

Good people

Cons

Pay isn’t great
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Can't keep staff, so everyone else is overworked

Working '38' hours is a myth. There is an expectation to work 1.5hrs overtime each day, even if not exactly spoken about; this would be due to being understaffed. The company as a whole do not work together nicely. When there are certain departments for each division of Stratco and its products, none of them seem to help each other, leaving unresolved issues and blaming of problems. Retail stores seem left to fix issues they are not part of, even though the retail staff are meant to be serving customers, there is too much work put on them that is not 'their' job, meaning they are then expected to work unreasonable hours. The whole company needs a massive system overhaul in order for their issues to be resolved, even minor issues seem to be ignored if they don't affect management enough.

Pros

Great Pay, more interesting than most retail work, great discounts

Cons

Long hours, un-cohesive team
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Coasters galore

Buddy with line supervisors gets you everything If not you are expected to work hard to be appreciated They only care about looking after themselves.

Pros

Free lunches, BBQs, award nights

Cons

HR also suck
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Toxic work environment with Toxic management

Stratcos state retail management team and the other "supporting" staff members who offer you assistance never provide you with help. I worked at Stratco for a little over a year and not once did I feel the management would provide assistance. In advance to that, the store I worked at had toxic store manager. This man would only provide assistance if you were doing well in regards to your KPI's and never offer assistance if it meant you would beat him. Small minded people making poor business decisions in the retail sector. Further to this, excellence was never once commended. If you achieved your targets and exceeded by a long way, you were never congratulated.Poor incentive structure depending on what side of the business you are on. For me, I was never made aware that there was an incentive on offer until I randomly received one. But in saying that, the incentive structure seemed to change month to month and would never be the same.

Pros

Good team members

Cons

Poor management
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Not a great place

Terrible place to work, culture is toxic, everything is too hard. Management at a National Level is poor, they don't trust anyone that hasn't worked in the business for less than 10 years.
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Don't expect much

Don't expect anything , no real training given due to day shifts not doing their jobs properly your expected to work until next day work is finished you could be forced to work until 2-3am
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Worst place I’ve worked

I worked there for over 1 year and I can honestly say that if it weren’t for the horrible way management treated myself and other people, I’d still be there. They have Un reasonable expectations and you never get any appreciation for the hard work you put in, anything that goes wrong is never accepted and the blame is constantly passed to the people below management.
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Gathering of stupid

New management don’t like you to think for yourself (If you don’t mix well with stupid save urself the hassle) Don’t bother applying if your white , white man hasn’t been hired there in years !
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Great Team - All the staff work well together

Stratco is a family owned business, this reflects on the lifestyle and ways the company goes about training and learning procedures. Making sure all the team is prepared for any situation they may be faced with.
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It was up to the individual to whether their day was going to be hard or not .

Great place to work at, management had a great attitude towards their staff and gave them respect. Which showed on the quality of workmanship. Unfortunately they moved locations and it wasn't feasible for myself.
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Toxic place to work

Toxic and demeaning culture that has no heart. Sacked me for no reason and had to get out immediately. More products in patios and roofing are way overpriced
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The worst sales team culture

Stratco would have to be the worst sales team culture for any business i have been in. A real boys club and the less work you do the more you are promoted. If you work hard and do your job you get punished and treated poorly. Management really only talk to the boys club and the office is overly full of gossip....if you want to have a good work place, dont work here!!!
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Enjoyed working for them

I was very fortunate to receive the training and support that I did not to mention the friendship of the production manager as well as the supervisors which I still have contact with today
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Productive and great starting opprtunity

The Beginning of new start I was able to travel too South Australia and help my mother with bill as we lived together at that time...Not to long after that travelled to Geraldton.

Pros

Good Pay

Cons

Long hours
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work experience

I did many different jobs there, I was packing the metal into plastic bags and put a plastic strap on them, I had to roll metal for the gutters, I also had to load stuff on to a truck
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Enjoyable outdoor role in the garden department

Provide and handle any customer inquiries, complaints, refunds and questions using effective interpersonal and problem-solving skills. Speak to suppliers on a regular bases in regards to plants that need ordering for stock, customers or landscapers. Order, receive, stock and manage plants within the nursery. Face out and present stock for customer purchase as well as provide general store maintenance and cleanliness.

Pros

great staff

Cons

long hours
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Good Place

I worked there as a Cleaner under Afford Employment for about four hours four days a week as a casual I worked at night shift from 6 pm onwards to 10 pm

Pros

working in closed hours

Cons

all alone
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Good colleagues

Good colleagues, no opportunity for advancement. Nice offices, good facilities, some good management. No pay reviews or opportunities for pay rises or promotions

Pros

Good colleagues

Cons

No advancement opportunities
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Workplace

Bad place to work. They care abt u. Work like a dog Its a place were you dont want to come to work cause as soon as you turn up you want to leave. Bad working conditions. Not a happy place.

Pros

No life

Cons

Long hrs
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Terrible

Low wage, no advancement, a bullying culture, lack of any training. management does not care about anything that's happens as long as their product gets out the gate. You are expected to do long hours and if you need to finish after doing your standard hours you are made to feel bad about it.

Pros

Not much

Cons

Everything
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Overall rating

3.2

Based on 52 reviews
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Ratings by category

3.0Work/Life Balance
2.8Salary/Benefits
2.9Job Security/Advancement
2.8Management
2.9Culture
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