Suncorp Group
3.7 out of 5 stars.
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Suncorp Group Careers and Employment

About the company

  • CEO
    Steve Johnston
  • Founded
    2002
  • Company size
    more than 10,000
  • Revenue
    more than $10B (AUD)
  • Industry
    Finance
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Jobs

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Full-time
Project Specialist

Australia

7 hours ago

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Permanent, Full-time
Marketing Performance Data Analyst

Australia

7 hours ago

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Full-time
Senior Digital Product Owner

Brisbane QLD

7 hours ago

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Permanent, Full-time
Customer Value Specialist

Brisbane QLD

13 hours ago

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Permanent, Full-time
Claims Advisor

Sydney Inner Suburbs NSW

13 hours ago

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Permanent, Full-time
Procurement Manager, Key Initiatives

Australia

13 hours ago

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Permanent, Full-time
Executive Manager Delivery & Transformation

Sydney Inner Suburbs NSW

19 hours ago

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Permanent, Full-time
Return to Work Specialist

Perth WA

1 day ago

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Permanent, Full-time
Senior Consultant

Brisbane QLD

1 day ago

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Permanent, Full-time
Underwriter

Sydney Inner Suburbs NSW

1 day ago

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Permanent, Full-time
Senior Digital Product Owner

Australia

1 day ago

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Permanent, Full-time
Principal Security Advisor

Brisbane QLD

1 day ago

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Part-time
Customer Value Specialist

Melbourne VIC

$49,306 a year

2 days ago

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Full-time
Assessor, Event Claims

Sydney Inner Suburbs NSW

2 days ago

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Permanent, Full-time
Senior Lawyer

Australia

2 days ago

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Permanent, Full-time
Sales & Customer Service Specialist

Melbourne VIC

$49,306 a year

2 days ago

View job
Permanent, Full-time
Leader, Home Claims WA

Perth WA

2 days ago

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Permanent, Full-time
Integration System Engineer

Brisbane QLD

2 days ago

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Permanent, Full-time
Customer Value Specialist

Australia

5 days ago

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Full-time
Administration Support Officer

Brisbane QLD

5 days ago

View job
There are 115 jobs at Suncorp Group
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Management

19 jobs

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Salaries

Salary estimated from 123 employees, users, and past and present job advertisements on Indeed.

Customer Service

Customer Specialist
$48,542 per year
Customer Service Representative
$49,306 per year
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Rating overview

Rating is calculated based on 206 reviews and is evolving.

3.8220173.8120183.2420193.3420202.332021

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Work & Life Balance

Reviews

Senior Project Manager in Brisbane QLD
on 25 March 2021
Pressure and poor compensation
I would expect a financial services firm to pay above market rate. Suncorp is far below market rate. Leadership capabilities of middle managers across the board is poor
Learning and Development Manager in Brisbane QLD
on 8 April 2021
Could be much better
Can be a great place to work as some team members are really experts in their field and very supportive. A flexible work culture also helps.However, a lean Learning team resulting from constant people movement and restructuring has seen some good people leave the team to look for more stable/secure job options. As a result resourcing is tight and team is often stretched. New job titles have been created but they lack clear job descriptions which is a struggle to get work done as you are lost trying to understand your and others' accountabilities. A cliquey work culture in Brisbane where most of the team and Management are is not doing the wider organisation any good. Very few team members at other sites (like Melbourne , Sydney, Perth) get promoted or see new people get recruited. Hopefully this will change in the near future if the current learning management changes for the better.
Client Manager in Brisbane QLD
on 19 February 2021
Disappointing. I thought it would have been a better experience
Call Centre job essentially under the disguise of Client Manager title.Training was shocking and too fast for all to be fully understood.Micro managed to the extreme.Every move is watched.Encouraged to call for help to a dedicated area, however each call is recorded against you and essentially a mark down.Spot checks are a open slammer for intense criticism.Belittled and made to feel useless.Made to finish calls within 15 min and to process claims for no longer . If you take longer you are critised and marked down.If you stand up for yourself during these so called feedbacks (criticisms) you are flagged as a trouble maker and disposed of easily under the disguise of probation.Team Leader is a joke. Only been in the role a short time and has no idea how to manage a team.A poor experience is had by most staff who give their all to the job and to their customers to never get any praise from their Team Leader.Team Leader is only interested in achieving the daily figures and doesn't care about anything else only to look good in the eyes of their boss.Staff burn out and large turnover.
Sales and service specialist in Sydney Central Business District NSW
on 16 November 2020
Management had dillusions they were the greatest bank in the world!
Enough said ...... Managment had dilusions of grandeur and thought they could take on the might of the big 4 banks but with no marketing budget, There were some days nobody came into the branch.
SALES AND SERVICE CONSULTANT in Charlestown NSW
on 27 October 2020
Very demanding management
Managers are in a clique group that makes it hard to progress there... some managers are just downright bullies. I was bullied in my position causing an injury
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Questions and answers

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Interview insights

Insights from 85 Indeed users who have interviewed with Suncorp Group within the last 5 years.

Average experience
Interview is average
Process takes about two weeks

Interview Questions

It was a group style interview so there weren’t really any targeted questions

Shared on 13 April 2019

I was hired through a Temp agency, I did not go through the typical interview stage for Suncorp.

Shared on 7 March 2019

Typical interview questions around experience and giving examples

Shared on 28 February 2019
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