Suncorp Group Employee Reviews in Brisbane QLD

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1.0
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Very negative environment, lacks support, empathy and training. There's an embedded culture that you are the problem, not the department.
Investigations Review Officer (Former Employee) –  Brisbane QLD3 May 2019
This would have to be one of the worse working environments I've ever worked in. Sad that you have to leave a job you like, however the lack of support, constant put downs & leaders with no empathy makes you want to leave - like I did. Since my time during this role, I've seen heaps of people break down, people resign with one even going on stress leave. Sick leave is at an all time high. I've seen people who are under constant pressure, working crazy hours and treated poorly, yet told they have poor time management. When issues were raised, you were either performance managed, told that ' we all go through it ' or was presented with the idea that perhaps you are not fit for the role.
You come back from leave with over due work that puts you behind. Then you get performance managed.
It's widespread in the department, no matter which location you work in.
This experience greatly impacted my personal life, negatively.
It's sad that Suncorp won't address the issues within this department, as many great people leave.
Cons
Long hours, no support
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5.0
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Culture and Work Life Balance
Event Advisor (Current Employee) –  Brisbane QLD29 April 2019
Suncorp are all about Diversity and Work Life Balance. You get your work done and you do receive rewards. I would work here again, however was made redundant. Great Culture and Environment to work in however Management could communicate more with their staff - they tend to leave comms to the last minute.
Pros
Culture and Diverse
Cons
Management and Communication tend to lack in areas
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2.0
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very average
banker (Former Employee) –  Brisbane QLD25 April 2019
No support in my line of work. goals changed all the time, planners aren't look after. the company focused more on the back office not customers facing roles. nice ppl to work with.
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1.0
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Terrible culture
Manager Assurance (Former Employee) –  Brisbane QLD11 April 2019
Constant restructures have created a culture of distrust and looking after oneself. Bullying is rife and never addressed. Avoid this company if possible.
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3.0
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Good place to start your banking career
Senior Internal Auditor (Current Employee) –  Brisbane QLD20 February 2019
Decent size bank with a good reputation in QLD and nationwide. You can pick up skills essential for your future career progress. Due to its limited footprint, it struggles with keeping talent on a long run
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3.0
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no work life balance
Investigations Review Officer (Current Employee) –  Brisbane QLD13 December 2018
No work life balance in Brisbane. over worked and no over time. When concerns are brought up the response is its the nature of the role. People are on stress leave and quitting because of this.
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2.0
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Many promises no delivery
Sales & Service Banking consultant (Former Employee) –  Brisbane QLD23 October 2018
Very depressing work environment. Nothing ever works, very little to no support. The people are great, unfortunately upper management cannot deliver what they promise. Don't be fooled by all the "bare with me" and "transition period" staff have been waiting for over a decade.
Pros
Fantastic people on the ground level
Cons
Tech is abysmal
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5.0
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Suncorp
Banking Services Officer (Former Employee) –  Brisbane QLD22 October 2018
Although it could be repetitive and sometimes the customers were upset. Overall this was a very good company to work for.
The people that worked there were great.
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4.0
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Good job if you don’t have kids
Claims Specialist (Current Employee) –  Brisbane QLD10 August 2018
It’s a great job, but doesn’t really fit around having children. Great for single people and childless people - management is very supportive though if you have children.
Pros
Job stability
Cons
Work/life balance
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4.0
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Good Company and Security
Claims Assist (Former Employee) –  Brisbane QLD24 July 2018
You don't need to be a Rocket Scientist to get this job down.
Just understand that changes and have great customer service and the company will reward you greatly.
If you struggle they help you out along the way to success.
Pros
Great benefits, Working from home and option
Cons
Constant Updates and need to be really good with time Management
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5.0
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Good company to work for.
Parts Cost Controller (Former Employee) –  Brisbane12 March 2018
Good company to work for. Workmates were great. Salary was good. Changed the structure of company. Could not work for new boss who new less than us. I sacrificed my job so others might keep theirs. I new of more work, and was moving to new area.
Pros
Good company to work for.
Cons
Could not see the greater picture.
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2.0
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Banking
Banking (Former Employee) –  Brisbane QLD29 January 2018
People who can sell are quickly favourited to get more sales for the manager, who gets all the credit for the work of the team. Egotistical management who breed and teach this to anyone they promote. Everybody just walks around trying to be noticed by higher management. Low pay for a lot of work. Just don’t.
Pros
Insurance discounts.
Cons
Management
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5.0
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Process and Work Culture
Iteration Manager (Current Employee) –  Brisbane QLD30 December 2017
Process at Suncorp is streamlined and well organised. They are completely Agile and the work life balance is perfectly maintained at Suncorp.
There is transparency at Suncorp and multi cultured environment,
Pros
Process and work/life balance
Cons
Business decisions
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4.0
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Productive and fun place to work
Program Manager - FSC Life Code Project (Contract) (Former Employee) –  Brisbane QLD2 October 2017
Very talented team members and SME's with the Insurance Division.
Made my role so much easier being able to collaborate with such a diverse knowledge pool.
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2.0
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Unbearable
Underwriting (Current Employee) –  Brisbane QLD6 June 2017
Like others here it's the middle and upper middle management. Rude, demanding and they just seem to not care much for anyone. There are some lousy managers that never even come to work, they work from home 4-5 days a week. I have seen it first hand where one manager basically said, my way or the door. One guy, kept forgetting his employees name and this other creepy guy that my colleague was managed by that used to call the girls delicious and tasty and stuff like that.
Pros
Fellow employees
Cons
Management
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3.0
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Average
Debt Collection Officer (Former Employee) –  Brisbane QLD26 April 2017
Great pay, difficult targets, fast paced, could do with better management in recoveries & settlements area of the business. The coworkers are what makes the job bearable. Most staff very welcoming & happy to help, however can be dog eat dog environment at times. The best thing about the job was the security, fair wage & the view of south bank park lands from the windows.
Pros
Free Lunches & morning teas
Cons
Long hours, rude management, high stress environment & endless phone calls
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4.0
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Great work life balance
Personal injury claims advisor (Former Employee) –  Brisbane1 November 2016
Unrealistic work expectations and workloads. There is an engaged culture in the staff and front line leaders are great at developing staff.

Management try to always listen to suggestions by staff.
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3.0
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Large organisation with constant changes
Risk & Compliance Auditor (Former Employee) –  Brisbane QLD27 October 2016
Good career growth and learning and development opportunities but constant change in Execs.Frequent restructures within the organisation is normal in the course of business.
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4.0
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Not bad for a bank
Assistant Relationship Manager - Business Banking (Former Employee) –  Brisbane QLD18 September 2016
Plenty of opportunity to grow if you show initiative.
However if something goes wrong then don't expect support from Suncorp HR.
Job stability is of some concern, staff having to re-apply for their own jobs whenever a new CEO comes onboard.
Suncorp Bank does not appear to receive the same resources as Suncorp Insurance, which can limit its potential.
Viewed as a QLD bank only, hence if trying to gain traction interstate then may be a struggle, especially for lending.
Pros
Nice Culture
Cons
Too many layers of management
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5.0
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Fun, caring work place
Claims assist consultant (Current Employee) –  Brisbane QLD8 July 2016
Suncorp is a fantastic company to work for. Management really care about you as an individual and assist with any issues. The company provide bonuses and a brilliant training program for new comers
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Overall rating

3.8
Based on 142 reviews
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3.9Work/Life Balance
3.6Salary/Benefits
3.4Job Security/Advancement
3.3Management
3.6Culture