Suncorp Group Employee Review

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Good workplace, management not well trained
AAMI Sales and Service Consultant (Former Employee) –  Gisborne VIC18 December 2016
Good workplace, diverse, friendly.

Typical day would be answering calls, selling, helping with enquiries.
Taking Breaks at your designated times exact or you will have lower KPI's.

Management needs a little work, some harassment can happen from management if you have too much time off or have a personal issue and need to leave for the day.

Salary is good, opportunity for weekend, holiday work.

Low chances of getting time off christmas eve or new years eve. First in best dressed and even then not a lot of chance.

Some people with children can miss out and have to work.
Pros
Good environment, good salary
Cons
staff need to be trained more with empathy.
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enjoyed working for suncorp
Sales and Service Assistant (Former Employee) –  Runaway Bay QLD20 June 2019
enjoyed working at suncorp, girls were very surportive, training is very good, flexiable, listen to customers. secure envioment, work life balance, miss the team enviorment
Pros
helpfull staff
Cons
staff shortage
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call centre environment with little obvious organisation
Motor claims consultant (Former Employee) –  Melbourne City Centre VIC28 May 2019
extensive training, good penalty rates, casual dress, however lots of angry customers and unnecessary KPIs. Generally approachable staff, however sometimes monitoring feels overbearing. Not enough desks for staff so everyday is a fight for a computer.
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Overall rating

3.8
Based on 143 reviews
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455
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Ratings by category

3.9Work/Life Balance
3.6Salary/Benefits
3.4Job Security/Advancement
3.3Management
3.6Culture