System Engineer (Current Employee) – Brisbane QLD – 2 July 2016
- Great colleagues - Limited learning curve due to large IT infrastructure and teams - Good work/life balance - hardest part of the job is volatile management and constant restructure - outsourcing jobs to overseas that caused a big slump in customer services and engagements
Volatile management and constant restructure (every 6 months)
call centre environment with little obvious organisation
Motor claims consultant (Former Employee) – Melbourne City Centre VIC – 28 May 2019
extensive training, good penalty rates, casual dress, however lots of angry customers and unnecessary KPIs. Generally approachable staff, however sometimes monitoring feels overbearing. Not enough desks for staff so everyday is a fight for a computer.