Suncorp Group Employee Review

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Banking Services Officer (Former Employee) –  Brisbane QLD22 October 2018
Although it could be repetitive and sometimes the customers were upset. Overall this was a very good company to work for.
The people that worked there were great.
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nice place to work
Mass Brands Customer Value Specialist (Former Employee) –  Melbourne VIC14 May 2019
nice place to work and a good team. the management seems to work well. salary is very low compared to market standards. good work place culture and a fun place to work
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Avoid At All Costs
Customer Value Specialist (Former Employee) –  Melbourne VIC12 May 2019
Pay is awful, culture is even worse. Management/leadership gang up on staff and will push you out if you stand up for yourself or others. I cannot express how disappointed I am with the treatment myself and almost every other entry level employee have experienced while working for Suncorp. No matter how well you perform or how loyal you are to their company the treatment remains the same. There is a very strong "us vs. them" mentality amongst leadership/staff. Leaders and managers will go as far as to sabotage your stats and KPIs to benefit their own bonuses. Bullying is everywhere and the company is extremely aware of it and continue to do nothing. They advertise and recruit with an incredibly fake facade, lulling any potential employee into a VERY false sense of what the job and culture will be like. Once you are in training for your new role it doesn't take long for you to see exactly what you've gotten yourself into.

My best advice would be to avoid this company at all costs, not only as an employee but also as a customer. Maybe look into other brands under the Suncorp umbrella, get yourself educated and avoid those as well. If you choose not to take this advice, good luck to you.
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Overall rating

Based on 140 reviews

Ratings by category

3.9Work/Life Balance
3.4Job Security/Advancement