Large soulless company with below average pay and inexperienced managers
Suncorp Group (Former Employee) – Brisbane Airport QLD – 29 March 2019
It would seem anybody could become a manager here if you stayed in the company long enough and filled out enough applicationz.
The pay is an absolute joke the micromanagement is unbearable. Colleagues are usually okay but anybody who is incompetent will shove their work onto you to do if you've finished on your own. people go on stress leave and call in sick so other people do the work for them that they dont want to do. I'm jobsearching as we speak. Dont join this company, the money is laughable and the management are rude and certainly dont have your best interests at heart.
work from home. they pay me money.
long hours, stress, incompetent staff, very low pay, always work to do, and not just your own.
Customer Value Specialist (Former Employee) – Melbourne VIC – 12 May 2019
Pay is awful, culture is even worse. Management/leadership gang up on staff and will push you out if you stand up for yourself or others. I cannot express how disappointed I am with the treatment myself and almost every other entry level employee have experienced while working for Suncorp. No matter how well you perform or how loyal you are to their company the treatment remains the same. There is a very strong "us vs. them" mentality amongst leadership/staff. Leaders and managers will go as far as to sabotage your stats and KPIs to benefit their own bonuses. Bullying is everywhere and the company is extremely aware of it and continue to do nothing. They advertise and recruit with an incredibly fake facade, lulling any potential employee into a VERY false sense of what the job and culture will be like. Once you are in training for your new role it doesn't take long for you to see exactly what you've gotten yourself into.
My best advice would be to avoid this company at all costs, not only as an employee but also as a customer. Maybe look into other brands under the Suncorp umbrella, get yourself educated and avoid those as well. If you choose not to take this advice, good luck to you.