Sydney Trains
3.8 out of 5 stars.
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Sydney Trains Employee Reviews for Customer Service Representative

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3.7Work–Life Balance

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Found 5 reviews matching the searchSee all 63 reviews
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was a good work place

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I mainly worked at auburn railway station. The staff were like a family from management down.i worked for Trackfast in which i despatched parcels throughout the state and interstate this job was enjoyable i also did ticket sales and station presentation

Pros

a friendly work place

Cons

shift work
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I love my work

I have worked for the government for 20 years now and have thoroughly enjoyed it. I have gotten to meet a lot of great work mates and made some close friends. Speaking and getting to know the customers has been a great benefit and made my job easier.

Pros

Great team work

Cons

none
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customer service delivery

always dealing with customers and delivering excellent service to passengers to make sure they commute to and from work without delay pass on any delays due to unforseen cirmcimstances

Pros

excellent pay

Cons

on feet all day due to work policies
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Interesting projects

-Interesting projects -Variety of skill sets were required which necessitated steep "on the job" learning -Varied workforce with diverse skills and values

Pros

work life balance

Cons

very political
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Great Workmates

I had a good time at Sydney Trains but the job was coming to a end with the removal of paper tickets. The job keep you going through out the day with selling tickets & answering customers questions

Pros

working with great people & dealing with customers

Cons

You do get the odd bad customer
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Overall rating

3.8

Based on 63 reviews
5
17
4
28
3
11
2
4
1
3

Ratings by category

3.7Work/Life Balance
4.1Salary/Benefits
3.4Job Security/Advancement
3.0Management
3.4Culture

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