Sydney Water
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Sydney Water Employee Reviews

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Nice place to work. Very busy in the Call Centre environment. Management is supportive. Culture of the workplace is overall positive but then again depended on the day.
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Love Sydney Water culture their profession wellbeing to their employees. People are friendly and helpful, nothing is to difficult for them. Great company to work for
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Staff are so busy. Communication team have a lot of commitments in disparate areas, which is a problem for collaboration. Open work spaces are noisy and it was difficult at times to book meeting rooms. I enjoyed the time there and was very interested in the role and the services that Sydney Water provide. It was awesome!
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Exceptional company for those with drive and passion . Progression and opportunities for those that understand business direction. Union and management balance working towards best customer outcomes.
Pros
Processes and safety systems
Cons
Needs to reduce entitled employees.
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I enjoyed my time with Sydney Water.The manner of the staff was relaxed and easy going. They treated me with respect and understanding at all times. I always took to any task asked of me being in an operations support capacity for the site at West Ryde.
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Clear communication at all level management as well as staff, professional and clear indicative instructions for the project. Good training modules with ample of time allowed to understand nature of your project and to complete task. New professional learning available apart from your current project subject offered.
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Meet the criteria have everything they ask. Unfortunately looks like a place where even if you have had a similar job and meet the criteria you get overlooked for family members .
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Absolute shocker!!!! Would not recommend it as a place of work to anyone. Toxic culture, very clicky. All team leaders need replacing. Donot Apply for a job unless you are female and in your 20's!!!!!
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I was happy working with this company very friendly people, it was a pleasure experiences Sydney water. I learn many things dealing with customer, able to lean more skill, managing to booking plumber
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As a semi-govt enterprise, Sydney Water has quite a relaxed approach to getting on with the job. The workplace facilities are more than adequate and staff are respected.
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The program included many high performing and specialized staff from around the globe. The CIO, the MD and the Board actively supported the transformation program.
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holistic incompetence; disturbing waste of tax payers money; mismanagement of funds; irresponsible spending of Consultants; very little work gets done; everyone seems to hate each other BxP spent $30Million, and was then canned Uncontrolled spending, on unnecessary items Incredibly disorganized.
Pros
Dont work partculary hard
Cons
too many to mention
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Sydney Water has one of the worst cultures I've worked in, especially in the Customer Service Division. The area is entrenched with bullying, with the senior leader known across the business for her bullying and harassment of staff. Remuneration is high for the outputs of employees but there is little progression; promotions are limited to those favored by this one leader, who for whatever reason is supported by upper management despite constant complaints about her treatment of people. Many have raised complaints formally, as well as through the union (who admit to having no power to change these issues) but the common issues will always exist as long as the same leadership team are in these roles. Sadly, HR policies are not followed and EEO & WHS, while discussed, are not a priority for the business. Flexibility and good working conditions is not what you can expect from SW or at the very least this part of the business unit. The business has some really great people at grass roots level but upper management are not strong leaders who seem to lack emotional intelligence, which results in employees either ending up staying for the money and becoming miserable or seeing the light and moving on to greener pastures.
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Enjoyed working cross divisional and external contractors. Too many levels of management Hardest part was dealing with multiple levels of management internally per department. Enjoyed the health and well being focus with the lunch time personal training and team runs.
Pros
Great work culture
Cons
too many levels of management
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Nice place to work at Good Family Balance Good Working Culture and Environment Good and dispensing training and certifications to employees Fantastic Coworkers
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In all the companies I have represented over the past 30 years, my experience with Sydney Water was indeed the worst. Middle management attempts to bully their way into forcing employees to do what they want them to do and not what is best for the customer or the employees. They will, without hesitation, lie and cheat to manipulate the work place to operate to their way with no regard for any of the policies or procedures in place. Working here you need to be part of a "click" or you simply will be micro managed out. Truly the worst experience I have had the opportunity to experience.
Cons
Constant Bullying
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The organisation has clear plans for the future and these are clearly distributed to all staff. The working hours are generally good depending on your Manager. In support roles they are generally 7.5 hours per day with at least one day off per month. The salaries are quite generous but there is little advancement available for support roles as people tend to stay in their jobs.
Pros
Flexible working arrangements, excellent salaries
Cons
Very little opportunity for advancement in support roles
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Overall great place to work have nothing bad to say about it they look after everyone and nothing is ever too hard they provide support so no one is left behind
Pros
flexibility
Cons
lots of meetings
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The salary is good and you have a good work life balance in the company. The working environment is political which makes it unproductive. Research your immediate manager before accepting your role.
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Sydney Water has been my place of employment for 32years, I have enjoyed working here and would recommend to others who are familiar with government work places
Pros
RDO flexible working hours
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I work with various business units and actively involving Subject Matter Experts (SMEs) in the consultative process ensuring a collaborative work is made to provide the best quality and insight to improve business performance for all.
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