Toxic and bullying culture
Personal Care Assistant (Former Employee) – Altona North VIC – 5 August 2016
I worked here for a short amount of time and left because it was not what I signed up for when I wanted a career in aged care. This place nearly made me walk away from the whole industry. It is old style institutionalised care, that is run under pressure of having residents toileted, showered and dressed by 10am. If you do not complete these tasks by the set time, you are called into meetings to explain your time management skills. Residents are being forced out of bed in the mornings still asleep. You will not have the tools to complete your job and the basic rights of pads are under lock and key. The place is constantly under staffed because they refuse to pay extra money to have agency staff cover the short fall. If you are sick, you will be called into the general managers office to explain yourself, even if you have a medical certificate. There is a bullying culture which starts from the general manager and works its way down to the staff that have worked there for 10+ years. Head office is aware of this, but they do nothing to fix the problem and turn a blind eye. It is all about profits and nothing about resident care. If you ask any of the staff if they would put their parents in this facility, the majority will all answer no. You will always see TLC advertising for Personal Care Workers. This is because staff turnover is very high.
The staff that do care and that work for the right reasons, not just for a pay cheque
Bullying Culture, toxic culture