Personal Care Worker (Former Employee) – Altona North VIC – 13 April 2017
Management are unappreciative and unapproachable. You will be called in to see the manager for any sick leave/carers leave, even if you have medical certificates and plenty of accrued sick leave....and then you'll be forced to take annual leave even if it's not an appropriate time for you to take it. The diversional therapy/activities for the residents is virtually non existent and staff are expected to deal with difficult behaviours despite often being short staffed. Management will not support staff if they are bullied or verbally abused by visitors/family members. General feeling amongst staff is fear/that they are being watched/will be called out for some trivial matter.
The staff that work tirelessly to keep the residents happy, and the residents themselves.
Unpleasant work environment, management ignores your ideas for a better work place for all.
PCW (Former Employee) – Altona North VIC – 12 May 2019
Bullying, toxic work environment. Lack of support, orientation or training with existing staff showing open resentment towards working with new staff, regardless of their experience, training or competence. Blatant exclusion & isolation based on ethnic groups & identities. Disturbing lack of empathy towards residents who were often belittled & dehumanized when asking for help with everyday needs. Haphazard & unsafe manual handling practices together with a cut & paste manner of completing progress notes to make it appear care plans were being followed. The facility was consistently understaffed with care staff complaing they were "too busy" to take residents to the toilet or residents being left in wet beds until staff change over, and if complaints were made it was dismissed as being just their "behaviour". Many of the staff were just going through the motions & showed very little care or concern for residents.
Free parking & some very competant caring staff but those would number less than 40%
High and unrealistic expectations from management!
RN Div 1 (Former Employee) – Clifton Hill VIC – 15 February 2019
Clifton hill: 10 stories nursing home with new model of care. Environment is nice. Modern technology. However, the workload is toooo heavy for nurses. PCAs administer medications. Medications are in resident’s own room. Nurses are still required to manage all floors’ non packed medications as PCAs are not trained to give loose pack meds. Low nursing staff ratio. You just work like a dog with no appreciation from management. They pick on your little mistakes and make big dramas. They will sack you at anytime. STAY AWAY FROM CLIFTON VIEWS!