TSA Group
3.1 out of 5 stars.
Write a review

TSA Group Careers and Employment

About the company

  • Company size
    1001 to 5,000
  • Revenue
    $35m to $140m (AUD)
  • Industry
  • Headquarters
  • Link
    TSA Group website

As Australians, we’re a familiar voice for your customers.

And as an extension of your business, we help you grow revenue, improve customer experience and reduce costs.

We do this by combining the most energetic and confident culture in the industry with the most sophisticated CX solutions available anywhere in the world. By making the customer experience more personalised and more human. By giving customers more control over what help they need, when. By giving the brands we work for a voice that reflects who they are.

Learn more


We were not able to detect your location. You can browse through all 16 jobs TSA Group has to offer

Browse jobs by location

Burwood VIC

5 jobs


Salary estimated from 176 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 202 reviews and is evolving.



Claims Consultant in Brisbane QLD
on 6 November 2022

You meet really nice people here and make lots of friends. We are currently working from home with a day to be in office so the flexibility is there. The management, however, are somewhat inexperienced and there are a lot of contradiction to the information provided to us.

Customer Service and Sales Representative in Melbourne VIC
on 28 November 2022
There are better places.

management don't care and are not even organised enough to think ahead. If you are looking to feel unworthy, incompetent and replaceable (you're quite literally not haha) then asked to go have drinks apply if not there are other places that will pay and treat you better.

Customer Service Representative in West Perth WA
on 26 October 2022
Great place

Great place to work. This was one of the jobs that I needed to keep but got greedy and ran off. Tried applying again but was not successful in the interview.

Customer Service Representative in Perth WA
on 21 October 2022
Fun place to work

The best part working in TSA is they offer work from home set up which is very convenient. You dont have to deal with the traffic every day………….

Customer Service Agent in Brisbane QLD
on 17 October 2022
Good Workplace to Start

Colleagues are very supportive and understanding. The job role itself can be challenging, you need to be mentally strong for this role. Everything else is okay.

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 44 questions about working at TSA Group. See the answers, explore popular topics and discover unique insights from TSA Group employees.

See questions about:

  • Working Hours
  • Benefits
  • Interviews
  • Working Culture
  • Working Environment
  • Hiring Process
  • Salaries
  • Work from Home
  • Background Check
  • Promotion
  • Company Future
  • Dress Code
  • Job Opportunities
  • Part Time Jobs
  • Work Life Balance

Interview insights

Insights from 175 Indeed users who have interviewed with TSA Group within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview Questions

Can you talk to customers, can you handle people yelling at you on the phone, can you handle intense work responsibilities.

Shared on 11 February 2019

How are you going to handle stress? Tell me something that others don't know. How do you see yourself in 5 years?

Shared on 17 September 2018

Are you bubbly, can you recruit a winner

Shared on 12 February 2018

Common questions about TSA Group

TSA Group locations

People also viewed

  • Companies
  • TSA Group