To be honest you dont need much besides dressing to impress. Secondly if your an outgoing person who enjoys chatting to people, a good listener who can resolve something and aint afraid to address your solution, then thats all you need. Thats what customer service is and what this job requires. Don't have to be a genius for this job, you get trained anyways so take your personality and get upskilled and put your own PERSONAL skills to work but you'll get paid and rewarded for..just being yourself😂🤪😵
No need. Just speak english and you're in
Prepare for sales/customer service type questions. They will also most likely ask if you've ever worked to KPIs.
There isn't much preparation needed for an interview at TSA. I would, however, encourage presentable attire, a positive attitude well-spoken responses. After all you are on the phones, so demonstrating effective communication skills when speaking to the recruiter/manager is encouraged.
Before the scheduled interview, I make sure to read the company's profile through their website. Specifically their history, latest news and the products. Asked some friends who are currently employed or familiar at least with the company as an added tip.
Learn more about the company profile because you are getting ready to be a part of it.
know what they need from you for the particular position you applied,
have a good appearance and body language, remember your first impression is the last impression.
have a smiling face and happy gesture and communicate well .
know what you have on your resume, and have a positive attitude and confidence