Customer Service (Former Employee) – QLD – 22 August 2019
There are no processes and the left hand doesn't know what the right hand is doing. Most managers have been in their jobs way too long and have lost touch with real world. You have to accept mediocrity and incompetence if you want to stay there. Every so often you find someone who is switched on and they are a beacon of light in the murky darkness.
The majority of roles are contract, there are virtually no permanent jobs even if you are willing to sacrifice your standards.