A place where favouritism is rife, and hard work gets you nowhere.
Retail Assistant (Former Employee) – Fulham Gardens SA – 12 December 2018
Target Australia is an anti-union environment. Bullying by store managers and dpt managers is common. If you prefer to 'kiss butt' than work hard then this is the place for you. If you believe in a fair work load for all, and would like to know that your work issues and concerns will be listened to and dealt with fairly, you will be disappointed. The grievance procedure is laughable, as the chain of people you need to talk to are unethically covering each others backs and could care less about you. If you have an ounce of integrity, you will be unhappy here.
Store managers, dpt managers and grievance procedures.
Retail Assistant (Former Employee) – Bowral, NSW, AU – 30 November 2018
Working for Target was an enjoyable experience. There was always opportunities to learn and also work in different departments. It can be a job that requires heavy lifting but there is options for all types of people to successfully be employed here.
Retail Assistant/Customer Service (Current Employee) – Brisbane Central Business District QLD – 27 November 2018
You do a range of tasks over different departments, it's a fun environment where you make friends with everyone. You have the entire store to walk around, so you'll never feel cramped. You'll hardly feel bored and never lonely.
There's always something to do if you have the initiative to undertake more than the bare minimum. Management is easy to talk to if you'd like to work in a different area, have a problem with your shift, want to change your availability etc. Very flexible with hours, given a lot of shifts. You choose when you work.
Large tea room, and you choose when you'd like to take your breaks.
There isn't too much favouritism, anyone can be trained to be a manager, all you have to do is ask and put in the work.
Negative is that we've had a huge turnover of managers and staff over the past year. One department manager is a bully who has caused multiple team members and 2 other department managers to quit. And the store morale has greatly decreased. New team members are hired and given zero training, and are put into departments with the expectation of other team members training them.
Other negatives include - dealing with customers (in menswear) of extremely poor hygiene, frustrating theft that occurs all day everyday (though it's fun when you watch and catch them), rare occasions of gross things in the fitting rooms.
Customer Service Assistant (Current Employee) – North Lakes QLD – 17 October 2018
A typical day at work: For those that work for online, barely any help is provided to them. For those that work in hard goods there might be 1 or 2 people covering all the departments. Lucky to ever see 3 employees for that area. Being told how to do simple tasks that you never get wrong nor neglect. Being over worked and constantly hearing people call in sick. Work cages/rails 24/7 and never doing your other jobs other than tidy.
What you learned: How to tidy, present and maintain a department. And how to not run a store, and of course how to run a store.
Management: Barely on the floor. Tend to scream and belittle employees. One manager likes to tell people how to do their job all the time for the most simple of jobs. Like how to print, scan an item. Regardless of those people all ready knowing how to do it. Lack of discipline on the floor due to absence of management on floor. Regional manager also part of the problem at Target North Lakes.
Workplace Culture: 1 year ago and beyond into the past, good workplace culture. Now, toxic and demoralizing. Employees appear not interested in work due to being demoralized and management.
The hardest part of the job: The workplace's culture and management.
The most enjoyable part of the job: Being able to actually work in your assigned department and serving customers that need assistance instead of tidying, working palates and working cages/rails 24/7. Also includes the overloaded back dock with it's contents dating back many months and never being worked onto the floor.
Refit, Self Service Registers, Online Orders, Bonuses
Poor Management, Toxic Environment, Lack of Staff on Floor
Work Experience Student (Former Employee) – Cheltenham VIC – 13 October 2018
I chose to work here as a part of my school's work experience program. From my limited time working here, most of what I did was to help organise the clothing and put back in place what's out of place.
Customer Service Assistant (Former Employee) – Unley SA 5061 – 7 October 2018
Doesn't really care about their staff once they turn 18 or older, they much rather prefer hiring cheap 15 year olds to do jobs which shows they don't value quality, loyal employees whatsoever so they can slowly get rid of the other employees. Keep hiring managers from no target or even department store background and then wonder why they move on so quickly or cant do their job
Design (Former Employee) – Geelong VIC – 10 August 2018
A toxic working environment and culture led by a "boys club" management team. Bullying and ostracism are rife and ignored by those who should be dealing with it . The office environment is more like a high school playground than a professional work environment. Staff are overworked and burnt out with a revolving door of employees leaving every day. Avoid at all costs.