Teletrac Navman Employee Review

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Falling apart (in the US)
Business Development Representative (Current Employee) –  Glenview, IL14 June 2019
With a stretched thin, limited staff, and an internal entitlement/lack of accountability culture spread throughout there is literally no chance this company comes away victorious. Management is a political mess. They don't communicate with each other and are often sending different messages to the employees. Lastly, there have been a few instances of commissions not getting paid on time as well as commission payments being inaccurate. The health benefits from the parent company are excellent, but the compensation has stalled dramatically.
Pros
Parent company, Fortive, provides good health benefits
Cons
No room for career growth, lack of accountability, no company vision, lack of communication, every department is overworked and underpaid
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Other Teletrac Navman Employee Reviews

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Great place to work with plenty of opportunities to advance your knowledge
Trainer/Technical Support Representative (Former Employee) –  Garden Grove, CA13 June 2019
Great place to work with plenty of opportunities to advance your knowledge. Fun workplace with a great team environment. One of the things that was frustrating is the lack of planning for major market events (new laws/product requirements)
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Great hourly pay with poor management and training
Tier 1 Technical Support (Former Employee) –  Garden Grove, CA4 April 2019
I was a Tier 1 technical support agent. The pay was great, the people were great but management could use a lot of work and experience though. These youngsters thought they ran the place. Hardly anyone was available to lend a helping hand, and when they did, they acted as if they were bothered. As the months went by, they added more responsibilities to you, but the pay raises never came. Training was way too brief. You had to learn pretty much as you received each call. The software they use is outdated, and each time IT made any updates, it would create bugs and glitches in the company and also with the equipment installed on the commercial trucks. Drivers were irritated, annoyed. Companies were put in violation of DOT policies simply because our system was not up to par. Parking was also a bit crazy, you had to park on the street or on the other building across.
Pros
Hourly Pay, co-workers
Cons
Management, software, faulty equipment, tiny break room, no parking in the complex
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Overall rating

3.5
Based on 21 reviews
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Ratings by category

3.4Work/Life Balance
3.5Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.0Culture