Questions and Answers about Telstra

Here's what people have asked and answered about working and interviewing at Telstra.

View all 15 questions about Telstra

What interview questions do they ask at Telstra?

Asked

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9 answers

Not very challenging easy for lower level staff

Answered

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Biggest mistakes you ha e made a
D how did you overcome them?

Answered - Outbound customer service ( priority assistance) (Former Employee) - Windaree Victoria

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The questions will be about customer experiences that you have had over the years and what will you be able to bring to the company

Answered - Billing Implementation Specialist (Former Employee) - Sydney Central Business District NSW

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Depends on the department your applying for, mainly about your experience.

Answered - Drafting, technical phone support (Former Employee) - Bendigo VIC

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Long long ago it was once asked why you would like to work for Telstra and what would you do if you do NOT get selected?

Answered - Senior Telecommunications Technical Officer STTO (Former Employee) - Sydney NSW

1
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The usual customer service ones.
- Name a hard situation you had to tackle in customer/client service
- Name your weakness
- Name a situation you went above and beyond

Nothing special or out of the norm.

Answered - Field Deployment Officer (Current Employee) - Melbourne

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Totally depends on the role you are going for.
I only had one interview and it was very technical.

Answered - IT Domain Specialist (Former Employee) - Melbourne City Centre VIC

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Behavioral Interview questions

Answered - NBN Business Operations Specialist (Former Employee) - Sydney NSW

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Where did I see myself in the future?
Am I great with greeting customers?

Answered - Sales Representative (Casual) (Former Employee) - bunbury wa 6230

1
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