Telstra Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Dedicate to the customer
FIELD SURVEYOR (Current Employee) –  Brisbane QLD11 October 2018
Easy work and life balance through 7am starts and 3pm finishes. Very little over time in my area but a lot more in others. customer satisfaction is a large focus with the company and as such punctuality, presentation and accuracy are monitored a lot. there is a very friendly work culture within the company and everyone from technicians to upper management are always available to guild you through situations.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive, fun environment with great work/life balance
Project Coordinator (Former Employee) –  Canberra ACT8 October 2018
Productive, fun environment with great work/life balance. Easy to get along with staff. many opportunities within company. in my location it was not too far from the main hub for the bus station
Pros
great colleagues
Cons
pay a fortune to park in city
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent
DBA (Current Employee) –  Canberra7 October 2018
Excellent work Culture
Excellent staff
Good technology
Good Salary
Good Exposure
Good working conditions
Recommending anyone pursuing a career at Telstra
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Telecommunications Service Engineer
Site Manager (Former Employee) –  Sydney NSW6 October 2018
Performed troubleshoot on Communications System issues across large contracted Customer Organisations.
Developed strong problem solving skills using testing tools and computer based diagnostic programs.
Worked with a large Technical group was a fun busy environment and pleasure to work with.
Finding parking when attending the City job sites was a bit daunting at times but manageable.
Pros
Great friendly and supportive work environment
Cons
Lot of travelling from one customer to another Traffic and Parking
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good working environment
CRM Marketing Specialist (Current Employee) –  Sydney Central Business District NSW4 October 2018
Salary isn't great, annual mass lay-offs which only the favorites can survive, expectation to work longer than usual office hours is normal, long lead time for approvals and procedures.
Pros
fruits, biscuits, beer on Friday evenings
Cons
long hours expected, too many meetings and daily stand-ups which are not result oriented.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It is a great place to work, currently embarking on major transformation.
Senior Market Performance Specialist (Current Employee) –  Sydney NSW3 October 2018
Telstra is changing for the better. It is adopting 'Agile' working principle across the company with flatter organisational structure where collaboration and working as one team is going to be the main theme going forward.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great team and organisation.
Human Resources Business Partner (Former Employee) –  Brisbane QLD19 September 2018
Great exposure to great people. Great location. Overall good leaders. Not much movement of staff so hard to grow within the organisation. Also facing future change and restructuring.
Pros
Iconic brand. Resources
Cons
Complex environment.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Make cold, warm calls but love the culture
Outbound Sales (Former Employee) –  Brisbane QLD18 September 2018
Hardest part of the job is making those cold calls to customers that have been with their providers for a long time, also putting your sales through the company SIEBEL program it takes a long time! And we all know Time is money I would rather be on the phone making more calls than wait 2 hours for one sale to go through the system. Most enjoyable part if having fun with friends on the floor and having a joke with our Team Leader it does help you focus when your not being treated like a stranger.
Pros
Culture
Cons
Long hours and long working week
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Rigid
Provisioning Lead (Former Employee) –  Sydney NSW17 September 2018
I was very young when I started in Telstra, I felt that moving ranks was very tough I guess due to a competition internally and the politics. I made a life long friends in Telstra. Given the opportunity I would try it out again to work for the number1 Telco in Australia.
Pros
People
Cons
Very authocractic experience with some not so educated leaders
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was a long time ago doing the first role out of broadband
line installer foxtel (Former Employee) –  Melbourne VIC13 September 2018
Could work anywhere in Melbourne
Not every job is as easy as the next
Left you to do works & were helpful when trouble arose
short contract so everyone was pleasant
knowing you had limited time for job security
retrenching in westerm suburbs
completion of a a tuff install
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun work place with commission incentives
Personal Assistant & Customer Service Supervisor (Former Employee) –  Sydney NSW11 September 2018
The team were always on their toes, fast passed inbound/outbound call centre.

Targets were renewed every month, which allowed us go reassess our KPI's and selling approaches.

Leads were provided, however cold calling would enable us to reach targets faster and create ongoing customer relations.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Telstra Review
Team Leader (Former Employee) –  Brisbane QLD10 September 2018
Telstra has great values always thinking about there staff, customer focus is always at the forefront of day to day role, My manager was always engaging and willing to assist in my role
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
alright
Outbound SMB Representative (Former Employee) –  Melbourne VIC9 September 2018
it was an ok to work for only thiong was not permanent. Pay is slightly lower than its competitors. I worked for optus and they paid way more than telstra when i went over
Pros
free lunches
Cons
Targets
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company, but lots of cuttings at the moment
Product Manager (Former Employee) –  Sydney NSW6 September 2018
Great company to work for, great flexibility and technology innovation, unfortunately going through a period of severe cost reductions and job rationalisations in all areas.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Telstra is a great oranisation to work for
Business Manager Perth (Former Employee) –  Perth WA4 September 2018
Had a opportunity work in a number of areas in Telstra, from the Contact Centre, Client Services, Workforce Planning, Personal Calling Program and Telstra Retail
Pros
Staff Discounts
Cons
Long Hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work given cost pressures
Senior Analyst (Current Employee) –  Melbourne VIC3 September 2018
Huge people transformation required over next 5 years as it transforms from telco to techco. This is already underway so fantastic opportunities for in demand talent.
Pros
Work Life Balance
Cons
Middle Management
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good work atmosphere
Agile Test Manager (Current Employee) –  Melbourne City Centre VIC2 September 2018
Good exposure to delivering the projects differently in the world of telecommunications. The projects are trying to adapt Agile ways slowly. It can do better by adapting automation in the projects which would add benefits during regression testing.
Pros
Flexibility to work form home
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
People management
Administration Officer (Former Employee) –  Melbourne City Centre VIC2 September 2018
Trying to manage and motivate groups of high diversity people. Being the meat between the sandwich, ie between management , our internal customers and the team. Trying to drive continuous learning, improvements and adapting to ongoing rapid changes. The enjoyment part of the job is when team members are recognised for their achievements / contributions and following the vision, mission and values .
Pros
Flexibility working one day a week with lap top from home
Cons
Dealing with psychologically challenged people
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Salary poor
Case Manager (Former Employee) –  Brisbane29 August 2018
Those jobs still available in Australia pay very badly for the complexities of the rolls. You will be expected to Navagate over 22 systems at any onetime to do your daily roll. This Australian Icon, driven by the CEO has become money hungry while posting 4 billion dollar profits. If you do land a roll expect substandard pay rates while KPI complexities make annual reviews nearly impossible. Look for similar rolls elsewhere where you will be valued.
Pros
Great team environment
Cons
Poor pay rate for the complexity of the roll
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Senior telecommunications officer (Former Employee) –  Newtown NSW25 August 2018
Training on new equipment, learned and ability to progress further. Workplace culture excellent. Hardest part is limiting outages. Most enjoyable was the friendship
Pros
Culture and work ethics
Cons
None
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Telstra. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 876 reviews
5306
4347
3166
233
124

Ratings by category

3.9Work/Life Balance
3.8Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.8Culture