Telstra Employee Reviews

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4.0
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Great Australian Employer
TECHNICAL SOLUTIONS AND SUPPORT OFFICER (Former Employee) –  Newcastle NSW17 March 2019
I was lucky enough to work for Telstra when they invested heavily in through education of employees which allowed employees to develop skills to problem solve any technical issue.
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4.0
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Working at Telstra
FINANCE APPLICATION SPECIALIST (Former Employee) –  Melbourne VIC14 March 2019
I was at Telstra for 29 years and recently my position was made redundant. I enjoyed working there because there were many different job opportunities bit not so currently as they are culling 25% of the wortkforce.
Pros
Good pay
Cons
job security
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5.0
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good environment and helpful staffs
Sales Executive (Former Employee) –  sydney airport9 March 2019
excellent place to work.
good environment. My manager he was very understanding and generous. The only thing I was concerned was the working hours.
I didn't get enough hours
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5.0
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Fun place to work
Technical Specialist (Current Employee) –  Melbourne VIC2 March 2019
Telstra is a great place to work if you are after a stable career. Experience you get in working for Telstra is not attainable in any other Telco. They also pay you well compared to other employers.
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4.0
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A great place to work with some amazing people
ASSISTANT STORE LEADER (Former Employee) –  Sydney NSW2 March 2019
Telstra is a great place to work for anyone who loves customer service, and actually assisting customers to make their lives better through technology.

Management can be hit and miss depending on where in the company you work. Some store leaders and Upper management are very 'bonus focused', whereas others place huge importance on customer service.

The hardest part of the job is definitely finding the right balance for most customers and the direction the company wants to go.

The most enjoyable part of the role was definitely the teams i got to work with. You meet some incredibly dedicated and hard working people in Telstra, and these people just make the whole experience worth it.
Pros
Great team atmosphere, great staff benefits
Cons
Some backward thinking management types
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5.0
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Typical Day at Work/Telstra
Service Delivery Operative (Current Employee) –  Melbourne City Centre VIC24 February 2019
A typical day is about ensuring customers services a provided to the upmost level and desired connections to customers/business property's are achieved
Pros
Flexible working arrangements
Cons
Travelling to CBD
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4.0
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Highly skilled and dedicated workforce
Senior Project Manager (Former Employee) –  Melbourne VIC21 February 2019
Telstra is reorganizing, re-positioning itself and it's product offering, so there is some uncertainty at the moment. However you can rely on a highly skilled and dedicated workforce with a very strong emphasis on team. You'll make friends for life.
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4.0
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A great place to spend my last 20 years at
Delivery & Support Manager (Current Employee) –  Melbourne City Centre VIC20 February 2019
4 career changes in the one company, not many places offer that

Culture is great. People work well together. Silos disappearing.

Fibre Technology evolving fast eating it's land line revenue
Pros
Flexible
Cons
In the middle of a massive transformation of itself
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4.0
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Fixated on change without the impacts
Senior Product Engineer (Former Employee) –  Sydney19 February 2019
Since Sol's transformation, Telstra has consistently said it needs to be quicker and more agile to market.

Telstra continues to shed staff and pay consultancies and outsource providers while letting its brain drain continue. the boys club of Directors/General managers ( title from before the last re-oganisation) remains in place.

Agile in name, yet just in many cases an excuse to divert from recording what that project was doing.
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3.0
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Its a challenge
Customer Service Delivery Consultant (Current Employee) –  Perth WA9 February 2019
Working for Telstra is a challenge as the company is always moving forward and evolving and changing. While it is challenging it is also rewarding as I am not just punching in and out each day.. The job keeps me motivated to keep learning. I also love the people I work with.
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4.0
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Good Management
Manager, (Former Employee) –  Adelaide1 February 2019
Good place to work, Fair opportunity.This is the Government owned company then becomes a listed company in Australia share market
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3.0
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Interesting and complex place to work
Product Delivery Accelerator Lead (Former Employee) –  Brisbane QLD30 January 2019
Enthusiastic and smart people working on interesting challenges within a complex competitive and corporate environment.

Regular lay-offs and redundancies have large amount of workforce on edge and somewhat disengaged at times waiting for "their turn"
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4.0
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Productive place to work.
Test Manager (Former Employee) –  222 Lonsdale Street.30 January 2019
Though Senior Management repeatedly declare schedule dates absent SME consultations, team culture are willing to work together to meet as much as possible without compromising regulations or quality.
Pros
Work / Life balance
Cons
Extreme pressure to meet unquantified dates.
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4.0
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fun work, good people, supportive manager
Internship Job (Current Employee) –  Melbourne VIC29 January 2019
the place was fun to work as all the staffs were friendly. all of them were very supportive and kind. our supervisor was also very supportive and always ready to help.
Pros
easy going people
Cons
nothing
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2.0
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Telstra is not a great work place
UX Designer (Former Employee) –  Sydney NSW29 January 2019
• Good team and good rapport with fellow colleagues
• Get to conduct proper interviews with individuals
• Meeting are done every morning and worked well in a agile environment
• Difficult to communicate with other sectors of the company
• Company is very large and security systems is a pain to access
Pros
Coffee, quiet area, flexible work hours
Cons
Long hours, weekend work, lack of work space
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4.0
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busy
Mobile Business Development Manager (Former Employee) –  Brisbane QLD28 January 2019
very large company with lots of accounts in a very competitive telco market. lots of competition with Optus, TPG and other telcos or competing for customers business.
Pros
busy
Cons
Long Hrs
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3.0
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Not a bad place to work
Governance & Commercial Specialist (Current Employee) –  Melbourne VIC24 January 2019
Culture at Telstra varied greatly within business units. The strategy was always quite vague and and the company reacted very slowly to change. Great with offering flexibility for employees
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5.0
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good place to work at
Telecommunication Technician (Former Employee) –  Sydney NSW22 January 2019
every day i would go out to different exchanges and work with different technicians.
I learned about the new optical fibre cable and how to install, check, and maintain them.
work place is managed good.
variety of workers.
the hardest part of the job is trying not to break the new optical fibre cables.
The most enjoyable part is doing the hands on work.
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5.0
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A day at TW
CONSULTANT (Former Employee) –  Brisbane Central Business District QLD20 January 2019
Great place to work, good culture. Customer service ability a must. Answering phones, replying to emails, raising orders and keeping up with industry changes
Pros
Staff discount
Cons
Shift work
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5.0
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Amazing work culture
Billing Officer - WBE Carrier Billing (Former Employee) –  Brisbane QLD,19 January 2019
Where Telstra is heading, with the flexibility of being able to work from home or anywhere you like, is an awesome start. I can not complain, it gave me 10 wonderful years of work and life skills. I worked with an amazing group of people and i would not change it for the world.
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Overall rating

4.0
Based on 1,012 reviews
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3.9Work/Life Balance
3.8Salary/Benefits
3.5Job Security/Advancement
3.5Management
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