Pressured every shift to meet key performance indicators. Monitored regarding performance of time to couch, how many assessments attended, % of successful venepuncture, % of successful collections, meeting targets for collection.
No thanks for working under stress everyday. No cover for sick leave, or annual leave. Same amount of collections targeted with skeleton staff as full staff. Management constantly pushing for more collections in a quicker time frame, more collections = more plasma to CSL.
Working with lovely donors
Short staffed, constant pressure, to meet more and more collections, Little acknowledgment of working under pressure every day.