The Benevolent Society
2.9 out of 5 stars.
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39: The Benevolent Society Employee Reviews

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Australia39 reviews

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3.6Work–Life Balance

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Not an inclusive company

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No room for advancement unless your a yes person and fit the mould in a certain way. Massive divide between management and staff no proper communication or being heard!

Pros

Wages are good

Cons

No one cares
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unsafe management team

manager and team leaders had favourites and only promoted their favourites and friends even when those individuals did not have the relevant work experience

Pros

good policies in place

Cons

unhealthy leadership team
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Not an inclusive workplace

1. Lied about offering a full time role and offered part time instead.2. Managers are nowhere to be seen throughout the week.3. Managers don't guide you during probation period and bring up/ nit pick flaws in your work when you ask for certain entitlements. They make their employees feel bad about their work.4. Team leader comments on personal characteristics and not at all inclusive in their practice.
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Na

Worked here for years and you used to be able to have a say in your position.. not now!.. so much constant micromanagement and now you are just expected to take on role after role and additional work.. goodluck getting more than 2 weeks leave over busy periods, and if your stat's aren't up to scratch due to being given so much work, they will just put you on a plan.. pay ok, but zero support from team leaders... only reason I stay is for my flexible work hours and the weekend overtime.. don't get me started about system issues either.. it's always who sucks up the most that
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Overall a great company to be with.

Like all employers you are only as good as your people. You can not control outside influences like covid, family circumstances, and ongoing career aspirations. The Benevolent Society are great to work with. Supportive when needed otherwise you have a good amount of autonomy.

Pros

Encouraged to find your own answers and then suggest changes.

Cons

Long hours, some days with high children numbers it can get stressful.
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Very bad management, do not work here

The pay is good but the management is really bad. The HR never stand up for the staff, the team leader is such a bully, communication is really bad, not suportive to people from multicultural background, very unhealthy place to work with as it will make you so stress and close to depression. Anything you do will be always wrong
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Micromanaging

Would not recommend at all. Best off on the dole. Better for your mental healthOh yea voluntary with a twist and black mail to clientsConstant changing the goal postsConstantly having management protect violent behaviour in the work placeBeing made to attend properties with no mobile service one staff only ect

Pros

Don't work most weekends

Cons

Are none hence I left
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Terrible place to work

bullied by 2 separate team leaders - who were rewarded. They chew you up and spit you out like rubbish at the end. Management/team leader are very small minded people, living a very small life.... intoxicated by their sense of power

Pros

none

Cons

unrealistic expectations
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Avoid this organization

Lack of support for workers. Incompetent management. Lack of diversity. Inhouse promoting of bad management, Protection racket of incompetent managers.

Pros

Nil

Cons

No consistency
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Management is terrible

The management is horrible and makes decision in their favour only. they might kick you out whenever they want. So think twice before accepting their offer.

Pros

Work-life balance

Cons

Terrible Management
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Enjoyable

I worked here on reception and then in payroll. Whilst there were problems within the organisation and with some staff in particular, overall it was an enjoyable place to work. I wouldn't say it was the best place I have worked, nor the worst. People on the whole were friendly and competent. However, my specific department, Payroll, was quite frustrating with some incompetent staff with limited people skills. I definitely outgrew my role and was pleased to leave, although I hold no negative feelings and theoretically I would work there again.

Pros

Nice people, good services, friendly culture

Cons

Slow to address problematic behaviour
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widespread community travel

Community and clinic based NDIS provider of services, there was limited clinicians at times and you were expected to travel to another office and treat patients giving a high number of clients and limited time to follow up or alter appointments if clients are unwell or have other appointments etc. Billing is paramount and they like to even Bill for short 5 minute phone calls or emails. I was asked to travel as far as Bondi, Bowral, Goulburn to see clients and was still expected to meet the requirements for billings despite spending hours driving that could not be billed.

Pros

flexible hours

Cons

Lots of travel
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Excellent company

Best not for profit. Good people, locations, flexibility, salary - apply as they are worth it. I had 6 great years there before I moved on to another role.
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Friendly and rewarding employment.

Friendly, supportive and ethical. Values, philosophy and workplace culture align. Fast faced environment suits flexible and positive attitudes. Approachable management, co-operative and democratic. Working for the benefit of others and for social justice goals is rewarding. Making a difference for people in their lives.
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dreadful

appalling culture of bullying and aggression on occasion. I was glad to leave and am sorry I went there instead of the other options I had available at the time.
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Great place to work, enjoyed going to work every day

I enjoyed my position at The Benevolent Society. Great place to work, my manager was firm but fair. I felt appreciated for all the hard work that I put in including all the extra hours. Made some great friends!
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Fantastic experience, was very sad to have to leave. Highly recommended career choice within the Aged Care sector. c

The truest experience of Patient centred and individualised care! I was very sad to have to leave. Highly recommended career choice within the Aged Care sector. Warm and professional management and longevity of employment within the staff.
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Very poor management

Very much a micro management environment. Staff driven to meet excessive KPIs and stats, that management have no system to monitor. For a Ngo and charity, they should be embarrassed at treatment of Staff and clients, very much driven by money, as opposed to needs of clients.
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1 star

Terrible management and work culture

Management is incompetent and stifles best practice social workers. Poor quality in house training and supervision with no resources for external professional development. They're very narrow in their practice views. Paperwork is the priority over meaningful family intervention. Would never work here again.

Cons

Management, prof development
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Great workplace and highly regarded

Great workplace and management all throughout the company. Team was good and very understanding and useful. Gained a lot of knowledge off management and valuable resources

Pros

Great team

Cons

Flexible
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Overall rating

Based on 39 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
2.9 out of 5 stars for Culture

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