The Cheesecake Shop

The Cheesecake Shop Employee Review

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Productive yet a social environment
Customer Sales Representative (Former Employee) –  Bundoora VIC31 December 2018
A typical day at work includes setting up all showcases with fresh cakes as soon as I come in the morning, decorating different cheesecakes and tortes at the back and serving customers enthusiastically.
It was an organised environment where senior employees baked and junior staff aided by boxing cakes and decorating them when it's time. Juniors like me also handled customer service and receptionist which is the most enjoyable part of the job. Interacting with customers brought satisfaction to employees.
However, the most difficult part of the job would be around closing time
Pros
Friendly workers' team
Cons
Minimal shifts
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Fun workplace with lot to learn every day.
Shop Front Manager (Former Employee) –  Brisbane QLD6 February 2020
I really loved everyday working in The Cheesecake Shop. Very friendly staff and an amazing boss. The Cheesecake shop has taught me a lot to enhance my customer service skills.
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Productive and fast paced workplace
Pastry cook (Current Employee) –  Reynella SA25 January 2020
a busy and hectic typical day at work
learned a lot of skills
poor management system
not so pleasant workplace culture
hard to deal with the management
customer service was the most enjoyable part of the job
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Overall rating

3.9
Based on 84 reviews
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Ratings by category

3.9Work/Life Balance
3.2Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.7Culture