The Cheesecake Shop

The Cheesecake Shop Employee Review

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Typical Day.
Sale Assistant (Former Employee) –  Roxburgh Park VIC13 November 2018
To start off, a typical shift for me would be 4-5 hours. Mostly I would be serving customers, as well as decorating cakes and selling them. The maintenance of the shop would also be important, cleaning gradually until fully cleaning at the end of the shift. The orders (cake orders) must all be done according to their times. I must also keep track of phone calls for orders and what not. Overall it is enjoyable due to being able to experiment with decorating cakes. The hardest part is that it is a lot of pressures, having to do all those things by my own with little assistance from bakers.
Pros
Good hourly pay.
Cons
Long hours. One employee working.
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Fun workplace with lot to learn every day.
Shop Front Manager (Former Employee) –  Brisbane QLD6 February 2020
I really loved everyday working in The Cheesecake Shop. Very friendly staff and an amazing boss. The Cheesecake shop has taught me a lot to enhance my customer service skills.
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Productive and fast paced workplace
Pastry cook (Current Employee) –  Reynella SA25 January 2020
a busy and hectic typical day at work
learned a lot of skills
poor management system
not so pleasant workplace culture
hard to deal with the management
customer service was the most enjoyable part of the job
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Overall rating

3.9
Based on 84 reviews
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Ratings by category

3.9Work/Life Balance
3.2Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.7Culture